Anel F. Bencomo
Northglenn,CO
Summary
Dynamic hospitality professional recognized for exceptional productivity and efficient task execution. Specialized in customer service, order accuracy, and time management, ensuring outstanding guest experiences. Proven ability to thrive in fast-paced environments, adapting to last-minute changes while maintaining high-quality standards. Collaborative and hardworking, skilled in prioritizing multiple tasks to enhance operational efficiency and guest satisfaction.
Overview
2
2
Languages
1
1
Certification
9
9
years of professional experience
Work History
Server
Dahlia Denver
Denver, CO
02.2026 - Current
- Provide exceptional food and beverage service in a high-volume event center and nightclub environment.
- Take and accurately process food and beverage orders in a fast-paced setting.
- Manage multiple tables and VIP sections simultaneously while maintaining efficiency and attention to detail.
- Build strong relationships with guests through outstanding customer service and hospitality.
- Delivered VIP bottle service, creating personalized, high-end guest experiences.
- Coordinated with bartenders, kitchen staff, and security for seamless event service.
- Upsold premium bottles, cocktails, and menu items to enhance guest experience.
- Resolve guest concerns professionally to maintain a positive and welcoming atmosphere.
- Follow responsible alcohol service guidelines and company policies.
Waitress
Blue Ice
Denver, CO
04.2025 - 12.2025
- Delivered upscale bottle service to VIP guests in high-volume club/lounge.
- Upsold top-shelf options while guiding guests through bottle menus.
- Managed multiple table tabs and bottle minimums, ensuring efficient service flow.
- Coordinated with security, bartenders, and hosts to resolve guest issues promptly.
- Cultivated relationships with regulars and influencers to boost repeat business.
- Executed presentations with precision, prioritizing safety and quality.
- Maintained composure during busy shifts in fast-paced environments.
Waitress
Purple Martini Lounge
Denver, CO
10.2018 - 03.2020
- Managed multiple VIP tables simultaneously in a fast-paced, high-energy environment.
- Provided personalized bottle service to high-profile guests, ensuring a luxurious experience.
- Upsold premium bottle packages, enhancing guest experience and driving revenue growth.
- Cultivated relationships with VIP clients, securing repeat business and loyalty.
- Coordinated with bartenders, security, and management to streamline operations and enhance service delivery.
- Handled cash and credit card transactions efficiently using [POS System].
Server
Ali Baba Grill
Denver, CO
09.2017 - 10.2018
- Greeted guests promptly and provided an exceptional dining experience.
- Accurately took food and beverage orders accurately and efficiently using [POS System].
- Recommended menu items and upsold appetizers, desserts, and drinks to enhance guest experience.
- Delivered food and drinks promptly, contributing to overall customer satisfaction.
- Managed multiple tables during busy shifts to ensure efficient service. in a high-volume setting and maintained cleanliness.
- Resolved guest concerns swiftly, fostering a positive dining experience.
Education
High School Diploma -
Vantage Point High School
Northglenn, CO12-2015
Skills
- Beverage preparation
- Professional demeanor
- Attention to detail
- VIP service delivery
- Customer service excellence
- Effective communication
- Multitasking ability
- High-pressure efficiency
- Upselling techniques
- Guest experience enhancement
- Food safety expertise
- Team collaboration
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- TIPS Alcohol Certification
- ServSafe Food Handler Certification
Timeline
Server
Dahlia Denver
02.2026 - Current
Waitress
Blue Ice
04.2025 - 12.2025
Waitress
Purple Martini Lounge
10.2018 - 03.2020
Server
Ali Baba Grill
09.2017 - 10.2018
High School Diploma -
Vantage Point High School