Hi, I’m
ANEL FERNANDEZ
Houston,TX
Summary
Reliable individual who continually maintains a positive attitude while interacting with demanding clients. Bilingual and competent with exceptional customer service skills. Skilled in developing relations and meeting challenges head-on.
Overview
7
years of professional experience
Work History
SCI International Corp.
Clerk
09.2015 - 11.2016
Job overview
- Performed a variety of tasks during funerals to assist directors to ensure the services running smoothly as planned
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot
- Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Provided an elevated customer experience to generate a loyal clientele
Seller Bros. Food Market
Cashier
06.2009 - 02.2015
Job overview
- Operated a cash register for cash, check, and credit card transactions with 100% accuracy
- Stocked and replenished merchandise according to store merchandising layouts
- Stocked shelves and took inventory of supplies
- Cleaned and organized the store, including the checkout desk and displays
- Alerted customers of upcoming sales events and promotions
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register
- Handled all customer relations issues in a gracious manner and in accordance with company polices
- Welcomed customers into the store and helped them locate items
Education
Galena Park High School
High School Diploma
University Overview
San Jacinto College
Degree
03.2025
University Overview
Degree in progress: Current
Skills
- Strong Client Relations
- Professional demeanor
- Administrative support specialist
- MS Office Proficient
- Critical Thinker
Timeline
Clerk
SCI International Corp.
09.2015 - 11.2016
Cashier
Seller Bros. Food Market
06.2009 - 02.2015
Galena Park High School
High School Diploma
San Jacinto College
Degree
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