Anela Murtic
Glendale Heights,IL
Summary
Caring and compassionate graduate nurse well-versed in anatomy and physiology, nursing fundamentals, and medical terminology. Responds to emergencies with grace and calm mentality. Demonstrated success in delivering superior care to multiple patients, balanced with high-volume task load.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Remote Receptionist/Assistant
Galaxy Express Inc.
08.2020 - Current
- Produce custom build reports from systems to capture all appropriate data subject for agreements
- Action administrative tasks in line with company procedure
- Answer incoming office calls regarding records and logs to transfer to designated drivers
Guest Service Associate
Target
08.2019 - 06.2024
- Greeted visitors and customers upon arrival, helped and answered questions to build rapport and retention
- Trained managers and staff on best practices in different departments of the store
- Communicated clearly to successfully manage guest expectations and promote brand loyalty
Education
Bachelor of Science - Nursing
Chamberlain College of Nursing
Addison, IL09.2024
Associates of Applied Science -
College of DuPage
Glen Ellyn, IL01.2021
High School Diploma -
Glenbard North High School
Carol Stream, IL05.2019
Skills
- Team Leadership
- Staff Training
- Coaching
- Mentoring
- Development
- Guest Orientation
- Teamwork
- Patient Care Planning
- MS Office Suite
Nursing Preceptorship
Ascension St. Alexius - Pediatrics
- Provided high-quality care under the guidance of experienced nurses, ensuring patient safety, comfort, and satisfaction.
- Developed a treatment plan as well as reporting their observations in a timely matter.
- Conducted thorough patient assessments, monitored vital signs, and maintained accurate electronic health records to support comprehensive patient care.
Clinical Experience
- Advocate Lutheran General - Complex Medical Surgical
- Northwestern Medicine Central DuPage Hospital - Pediatrics/ Maternity
- Endeavor Health Elmhurst Hospital - Medical Surgical
- Ascension Saint Alexius - Mental Health
- Northwest Community Hospital - Wounds/ GI clinic/ Cardiopulmonary Rehab
Certification
- Certified Nurse Assistant, 2021
- BSL (Basic Life Support)
- Illinois RN License Number, 041577185
Keycontributions
- Trained new staff on best practices, operational protocol, and techniques.
- Strengthened traceability by interfacing with different computer systems to ensure accurate and effective data sharing.
- Aided leadership/managers by producing better workflow in different departments.
- Partnered with companies to resolve client issues.
Languages
Serbian
Native or Bilingual
Spanish
Limited Working
Timeline
Remote Receptionist/Assistant
Galaxy Express Inc.
08.2020 - Current
Guest Service Associate
Target
08.2019 - 06.2024
Associates of Applied Science -
College of DuPage
High School Diploma -
Glenbard North High School
- Certified Nurse Assistant, 2021
- BSL (Basic Life Support)
- Illinois RN License Number, 041577185
Bachelor of Science - Nursing
Chamberlain College of Nursing
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