Job Search Status
Open to workDesired start date: Flexible
Open To Work
Anelsy C Reyes
San Jose,CA
Work Preference
Summary
Professional in coffee industry, as well as restaurant industry, bringing strong commitment to quality and customer satisfaction. Known for efficiently preparing and serving variety of coffee drinks, ensuring each cup meets high standards. Focused on teamwork and reliable in adapting to changing customer needs. Skills include latte art, cash handling, and customer engagement.
Overview
5
5
years of professional experience
Work History
Barista
Bon Apetit
Santa Clara, CA
01.2025 - 02.2026
- Crafted high-quality beverages according to customer specifications, ensuring consistent taste and presentation.
- Trained new staff on coffee preparation techniques and customer service protocols, enhancing team efficiency.
- Managed inventory levels, restocking supplies to maintain optimal product availability for customers.
- Maintained cleanliness of workstations and equipment, adhering to health and safety standards.
- Cultivated strong customer relationships through personalized service and product recommendations.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Controlled line and crowd with quick, efficient service.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Prep/Barista
Sodexo Magic @ Kaiser Permanente
Mountain View, CA
01.2023 - 01.2024
- Provided exceptional customer service by warmly greeting guests and promptly addressing their needs, fostering a welcoming atmosphere.
- Responded to guest inquiries and concerns with courtesy and professionalism, striving to enhance their dining experience.
- Collaborated closely with team members to ensure efficient operations and timely service delivery, contributing to a cohesive and supportive work environment.
- Demonstrated flexibility by adapting to changing guest demands and business requirements.
- Operated the POS system with precision, efficiently processing various payment methods including cash, check, and credit cards, ensuring seamless transactions
Server/Cashier
Esther’s Kitchen and Beer Garden
Los Altos, CA
01.2021 - 01.2024
- Welcome and seat guests with a warm and friendly demeanor
- Collaborate with fellow servers to deliver food and beverages to tables efficiently
- Anticipate guest needs and provide attentive service throughout their dining experience
- Fulfill additional requests promptly and courteously
- Ensure cleanliness of dining area and sanitize high-touch surfaces regularly
- Contribute to creating a welcoming atmosphere for all guests
- Adapt to various tasks to support team efficiency and guest satisfaction
- Ring up orders accurately using POS system
- Handle transactions securely and professionally
Barista
Nob Hill Foods
Mountain View, CA
01.2022 - 01.2023
- Delivered exceptional customer service by actively engaging with customers, fulfilling their requests, and recommending additional menu items to enhance their experience.
- Ensured cleanliness and organization of workspaces, maximizing productivity and adhering to safety standards.
- Demonstrated proficiency in operating espresso machines and commercial coffee brewers, consistently producing high-quality beverages.
- Engaged customers by offering product samples, effectively increasing sales through taste-testing and product knowledge.
- Mastered recipes for specialty coffee beverages and seasonal offerings, providing customers with consistent and memorable experiences.
Education
High School -
Palo Alto High School
Palo Alto, CA06-2021
Skills
- Interpersonal Communication
- Multitasking abilities
- Exceptional Customer Service
- Prioritize in a fast-paced environment
- Strong organizational skills
- Attention to Detail
- Time management
- Food running
- Hospitality and accommodation
- POS systems
- Hospitality service expert
- Problem-solving
- Order taking
- Beverage preparation
LANGUAGES
English
Spanish
Timeline
Barista
Bon Apetit
01.2025 - 02.2026
Prep/Barista
Sodexo Magic @ Kaiser Permanente
01.2023 - 01.2024
Barista
Nob Hill Foods
01.2022 - 01.2023
Server/Cashier
Esther’s Kitchen and Beer Garden
01.2021 - 01.2024
High School -
Palo Alto High School