Anesa Basic
Allen,TX
Summary
Highly motivated and determined PMO professional seeking a challenging position in which I can apply my extensive skills in a high paced environment. To represent a company, that offers long-term career potential for advancement and growth.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager
Tricolor Auto Group
06.2021 - 08.2023
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
- Provided detailed project status updates to stakeholders and executive management.
- Developed and initiated projects, managed costs, and monitored performance.
- Monitored project progress, identified risks and took corrective action as needed.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Facilitated workshops to collect project requirements and user feedback.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Assistant Property Manager
ZRS Management
07.2016 - 12.2020
- Working with leasing staff and accounting department to ensure all rent is collected as due and that all revenue data is posted correctly in accounting system
- Manage preparation of all resident correspondence, including late payment notices, credit balance letters, NSF letters, 3 Day notices as required
- Filing in Writ and Evictions, representating Owners on Court Appearances
- Produce monthly resident delinquency reports and property accruals
- Assisting Property Manager to complete monthly financial and property activity reports
- Ensure all resident move-in, move-out and other leasing data is entered correctly and in a timely manner in Onesite
- Show apartments as necessary and explain property rules and regulations
- Ensure all move in/move- out paperwork is completed correctly and has been approved by Property Manager
- Assisting maintenance team to ensure that resident buildings, common areas and grounds are maintained
- Taking escalated service requests and working with property team to ensure adherence to customer service standards
- Working with on-site staff to ensure that resident issues are dealt with in a timely manner and that proper follow-through is done
- Assisting Property Manager to train and develop on-site leasing staff according to company policy and procedure
- Promoting a positive attitude and motivating leasing staff to meet monthly leasing goals
- Working with Property Manager to ensure that all safety inspections are completed as required
- Working with Property Manager to ensure adherence to company safety standards, policies and procedures.
Leasing Manager
Embrey Partners LTD
12.2015 - 07.2016
- Marketed to local businesses about Preferred Employer discounts with property
- Planned and orchestrated resident/property events via e-blast 2
- Managed daily and weekly marketing and leasing plans.
- Trained leasing professionals on regulatory requirements, company policies, and office procedures.
Senior Leasing Consultant
JLB Partners, Acquisition With Simpson Housing
11.2012 - 12.2015
- Initial contact with all prospective clients
- Qualified prospects on type, size, price and amenities available by touring
- Gathered local competitor’s occupancy rates, market/current rent amounts to create strategic plan
- Updated weekly competitor rents/specials in LRO
- Mastered closing technique to ensure 40% plus closing ratio
- Gathered Daily and EOW Reports using OneSite/Yardi
- Handled all rental monies and applications
- Cold calling experience
- Distributed and negotiated Renewal Offers to ensure resident retention
- Assisted Assistant Manager with managing all charges and maintaining accurate resident ledgers
- Assisted with maintaining and enforcing company/community policies and violations
Concierge
Infoplace USA
10.2009 - 11.2012
- Assisted mall merchants with mall requests
- Processed gift card sales and reconciled Mall End of Day Gift Card Sales Report
- Processed Ticketmaster sales and reconciled End of Shift Ticketmaster Report
- Reconciled Stock Summary Report
- Maintained accurate accountability for all cash in the booth
- Delivered correspondence to mall merchants
- Participated in mall special events
Education
High School Diploma -
Plano East Senior High School
3000 Los Rios Blvd. Plano, TX 7507406.2009
Skills
- Excellent Attention to Detail, Well Organized, Excellent Verbal and Communication Skills, Mastered Skills of Consolidation, Interpersonal and Organizational Skills, Negotiation and Representation, Strategic Planning, Smartsheet, Status Updates, Permit Processing and Construction, Multi-Family Property Management, Excellent Math and Reasoning Skills, Client relations, Customer Service, Microsoft Word, Excel, PowerPoint, Outlook, OneSite, Real Page, Market Survey Tools, LRO, Leasing Desk, Active Building, Rent Café, LINEAR System, Bilingual (Bosnian, Serbian, Croatian, some Spanish)
Certification
SMU - Project Management Certificate
Pryor Learning - Fundamentals of Project Management
LinkedIn - Project Management and Business Analysis
Multifamily Pro Game Changers – Seminar for Leasing and Marketing
Fair Housing Training
Timeline
Project Manager
Tricolor Auto Group
06.2021 - 08.2023
Assistant Property Manager
ZRS Management
07.2016 - 12.2020
Leasing Manager
Embrey Partners LTD
12.2015 - 07.2016
Senior Leasing Consultant
JLB Partners, Acquisition With Simpson Housing
11.2012 - 12.2015
Concierge
Infoplace USA
10.2009 - 11.2012
High School Diploma -
Plano East Senior High School
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