ANESHA COLEMAN
John Peter Smith Hospital
Fort Worth,Texas
1
Certification
12
years of professional experience
Experienced healthcare professional prepared for role, specializing in patient support and care coordination. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in patient advocacy, healthcare navigation, and effective communication. Reliable and compassionate, ensuring seamless patient experiences and optimal outcomes.
Work History
Rapid Start Patient Navigator
2 Years 6 Months- Meet patients after an HIV diagnosis and link to care while maintaining patient confidentiality
- Educate patients on rapid start program and treatment options to enhance understanding and adherence
- Assist with enrolling patients on Ryan White services and medication assistance programs
- Create client agency account and complete EHE assessment
- Assess barriers to care such as transportation, housing, food insecurity, or mental health needs
- Follow up with patient through phone calls, or in person until virally suppressed
- Collaborate with physicians, case managers, and other members of the care team
Certified Medical Assistant
3 Years 3 Months- Performed clinical tasks, including taking vital signs, managing high-volume phone system, assisting with medical procedures to support patient care.
- Collaborated with physicians and nurses to provide quality patient care.
- Scheduled appointments and managed office calendar to maximize physician's time and improve patient flow.
- Assisted in patient examinations and procedures to ensure quality healthcare delivery.
- Handled and resolved patient and staff complaints/grievances per policies to enhance satisfaction and maintain positive working environment.
- Facilitated onboarding for new hires to enhance their understanding of job responsibilities.
Patient Access Representative
1 Year- Managed front desk operations in JPS Outpatient Clinics, ensuring confidentiality and attention to detail, which led to timely patient processing for receiving medical services.
- Provided exceptional customer service to patients, addressing inquiries, and resolving concerns.
- Facilitated patient admissions by accurately collecting and verifying demographic and insurance information.
- Coordinated scheduling for medical appointments, ensuring optimal use of resources and staff availability.
Certified Medical Assistant
4 Years 7 Months- Performed non-invasive procedures and collected specimens for laboratory analysis.
- Organized patient files to uphold confidentiality and ensure compliance with privacy regulations.
- Managed approximately 40 incoming calls daily, directing inquiries and relaying messages to appropriate staff.
- Prepared and maintained examination rooms, ensuring cleanliness, proper stocking, and readiness for patient visits.
Education
Bachelor of Science - Healthcare Administration
Associate of Applied Science - Health and Medical Administrative Services
Graduated Summa Cum Laude
Nationally Registered Certified Medical Assistant
- Graduated Summa Cum Laude
- Elected Ambassador President
Skills
Community advocate
Grief support
Community resources
Medical terminology
Patient education
Excellent communication
Patient intake
Customer service
Accomplishments
- Aspire Leaders Cohort, 2024
John Peter Smith Hospital
- Ending the HIV Epidemic Symposium Speaker, 2025
John Peter Smith Hospital
Certification
- National Registered Certified Medical Assistant, 2014 National Association for Health Professionals
- Basic Life Support CPR for Providers Certification American Heart Association
- Community Healthcare Worker, 2024 Texas Department of State Health Services
- Foundations of HIV Testing and Navigation, 2024 Cardea
- Certified Medical Assistant Preceptor, 2023 John Peter Smith Hospital
- Lean Six Sigma Green Belt, 2025 Project Management Academy
Timeline
Rapid Start Patient Navigator
John Peter Smith Hospital
02.2024 - CurrentRead More
Certified Medical Assistant
John Peter Smith Hospital
10.2020 - 01.2024Read More
Patient Access Representative
John Peter Smith Hospital
10.2019 - 10.2020Read More
Certified Medical Assistant
Physician Senior Services
01.2015 - 08.2019Read More
The College of Health Care Professions
Associate of Applied Science from Health and Medical Administrative Services
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The College of Health Care Professions
Bachelor of Science from Healthcare Administration
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Everest College
Nationally Registered Certified Medical Assistant
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