- Baking
- Gardening
- Outdoor Recreation
- Softball
Anessa Green
Martin,TN
Quote
The only limit to our realization of tomorrow will be our doubts of today.
Franklin D. Roosevelt
Summary
Dedicated Pharmacy Technician with over 3 years of experience in retail pharmacy settings for leading national chains. Skilled in providing medications and information to patients while effectively communicating with healthcare professionals. Well-versed in drug safety guidelines, prescription interactions, and pharmacy regulations. Personable and organized, with a proven ability to coordinate teams and solve problems efficiently. Demonstrates a strong understanding of operational procedures and excels in managing daily tasks and customer interactions. Committed to enhancing efficiency and supporting organizational objectives through proactive leadership and strategic planning.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
CVS Pharmacy
11.2021 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Assistant Manager
Dollar General
11.2019 - 11.2021
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor of Science - Nursing
University of Tennessee At Martin
Martin, TN05-2025
Associate of Arts - Arts And General Studies
Shawnee Community College
Ullin, IL05-2021
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
- Data Entry
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Task Delegation
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- CPR/AED Certification
Interests
Work Preference
Work Type
Full TimeImportant To Me
Work-life balanceCareer advancementHealthcare benefitsTimeline
Pharmacy Technician
CVS Pharmacy
11.2021 - Current
Assistant Manager
Dollar General
11.2019 - 11.2021
Bachelor of Science - Nursing
University of Tennessee At Martin
Associate of Arts - Arts And General Studies
Shawnee Community College