Anessa Hernandez
Fresno
Summary
Detail-oriented Medical Assistant with expertise in patient management and administrative support. Manages patient records accurately using Electronic Health Record systems and ensures efficient appointment scheduling to enhance clinic workflow. Committed to effective communication and adherence to HIPAA guidelines to maintain patient confidentiality.
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records, and front desk management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
Sante Health Systems
Fresno, CA
06.2024 - Current
- Assisted patients with check-in procedures and appointment scheduling to enhance clinic workflow.
- Managed patient records using electronic health record (EHR) systems for accurate documentation.
- Coordinated communication between medical staff and patients to streamline care processes.
- Conducted preliminary patient assessments, ensuring thorough data collection for healthcare providers.
- Maintained cleanliness and organization of examination rooms to promote a safe environment.
- Trained new reception staff on office protocols and EHR usage for operational efficiency.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Transcribed phone messages and relayed to appropriate personnel.
- Ensured HIPAA compliance by securely managing sensitive patient information and maintaining strict confidentiality protocols.
Education
Medical Assitant Certification -
SJVC
Fresno, CASkills
- Medical receptionist experience
- Patient check-in and check-out
- Front desk operations
- HIPAA compliance
- Office administration
- Patient scheduling
- Reminder calls
- Electronic medical records
- Documentation
- Paperwork coordination
Certification
- Certified Medical Assistant , Sante Health Physicians - 1 year,11months
Timeline
Medical Assistant/Receptionist
Sante Health Systems
06.2024 - Current
Medical Assitant Certification -
SJVC