ANET SERPA
Miami,FL
Summary
Experienced Healthcare Administrator & Clinical Operations Leader with extensive expertise in healthcare administration, executive support, and regulatory compliance. Adept at optimizing clinic workflows, improving operational efficiency, and ensuring seamless regulatory adherence. Proven ability to lead teams, streamline operations, and enhance patient care through strategic problem-solving.
Overview
12
12
years of professional experience
Work History
Senior Specimen Processor | Trainer | Mentor
PerkinElmer Inc.
11.2020 - 09.2026
- Trained over 500 employees. Facilitated structured onboarding
- Oversaw high-volume clinical specimen processing, ensuring strict compliance
- Conducted workflow assessments and implemented process improvements
- Specialized in centrifuge operations, heat inactivation procedures, and quality control standards
Executive Assistant to CEO
Silcarbon Activated Carbon LLC
02.2019 - 03.2020
- Oversaw executive-level administrative operations, managing high-profile scheduling, correspondence, and business coordination
- Processed confidential contracts, purchase orders, and high-level reports, maintaining exceptional accuracy and compliance
- Coordinated executive travel logistics for nationwide expos, conferences, and corporate events
Administrative Assistant | Laboratory Operations Coordinator
Vitro Molecular Pathology Laboratories
02.2018 - 01.2019
- Supported pathologists and laboratory directors in maintaining daily operations
- Managed medical documentation and transcription, ensuring accuracy and regulatory compliance
- Coordinated laboratory logistics, including inventory, supply chain coordination, and courier scheduling
Customer Service Supervisor | Data Entry Specialist | Specimen Processor
Eccolab Group Clinical Laboratories
01.2015 - 01.2017
- Led customer service and data entry teams in a fast-paced clinical laboratory environment
- Acted as the primary liaison between laboratories and nursing facilities, ensuring rapid and effective problem resolution
- Trained and supported staff in handling complex patient requisitions
- Directed workflow improvements to enhance service delivery and lab performance
Education
Psychology Studies -
Florida International University
Skills
- Clinical Operations Oversight
- Workflow Optimization
- Strategic Problem-Solving
- Staff Leadership
- Training and Onboarding
- Policy Implementation
- Cross-Department Coordination
- Bilingual Communication
Timeline
Senior Specimen Processor | Trainer | Mentor
PerkinElmer Inc.
11.2020 - 09.2026
Executive Assistant to CEO
Silcarbon Activated Carbon LLC
02.2019 - 03.2020
Administrative Assistant | Laboratory Operations Coordinator
Vitro Molecular Pathology Laboratories
02.2018 - 01.2019
Customer Service Supervisor | Data Entry Specialist | Specimen Processor
Eccolab Group Clinical Laboratories
01.2015 - 01.2017
Psychology Studies -
Florida International University