Pedro Mussumba
Biddeford,ME
Summary
Successful professional with extensive experience in safety and security complemented by strong customer service and data analysis skills. Successfully resolved customer complaints and implemented effective sales strategies as a business owner in Angola, achieving high levels of customer satisfaction and operational efficiency.
Overview
16
16
years of professional experience
Work History
York County Jail,- Correction Officer
York County Sheriff's Department
Alfred,ME, ME
11.2023 - Current
- Enhance safety by conducting thorough security checks and inmate monitoring.
- Maintained the safety and security of staff and the public.
- Supervised inmates during all activities.
- Maintain customer focus in all interactions with the public and inmate population.
Pedro Mussumba,Clothes and Home Goods
Owners
Luanda, Angola
12.2016 - 01.2021
- Ordering merchandise from China to Angola.
- Achieve high levels of customer satisfaction.
- Assist in maintaining a well-stocked, visually appealing store.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
- Assisted customers in selecting appropriate products or services for their needs.
Pedro Mussumba Mobile Technology
Owner
Luanda, Angola
05.2009 - 10.2016
- Developed policies and procedures for the organization.
- Conducted market research activities and competitive analysis to facilitate the implementation of an aggressive company marketing strategy.
- Control of incoming orders and putting the items on shelves for selling.
- Traveling from Angola to other countries to buy a new brand of accessories.
Education
Training - Clean Energy
Clean Energy Training,Biddeford Adult Education
Biddeford, ME04-2025
Maine Crimanal Justice Academy
Maine Correction Center
Windham Center, ME01-2024
Advanced Level - English Language Classes
Sanford Adult Education
Sanford, ME09-2023
High School Diploma -
Lutondo/Catholic Institute
Kingwangala/DRC07-2003
Skills
- Data analysis
- Incident reporting
- Customer service
- Team collaboration
- Punctuality
- Integrity and honesty
- Emergency response
- Google Docs
- PowerPoint
- Team collaboration
Languages
Portuguese
Native/ Bilingual
French
Professional
English
Professional
Timeline
York County Jail,- Correction Officer
York County Sheriff's Department
11.2023 - Current
Pedro Mussumba,Clothes and Home Goods
Owners
12.2016 - 01.2021
Pedro Mussumba Mobile Technology
Owner
05.2009 - 10.2016
Training - Clean Energy
Clean Energy Training,Biddeford Adult Education
Maine Crimanal Justice Academy
Maine Correction Center
Advanced Level - English Language Classes
Sanford Adult Education
High School Diploma -
Lutondo/Catholic Institute
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