Adaptable professional with strong organizational skills and meticulous attention to detail. Proven experience in enhancing cross-departmental communication and promoting collaboration. Committed to driving impactful results in dynamic environments.
Overview
21
21
years of professional experience
Work History
Executive Assistant
GoodWorks Unlimited
Mount Juliet
01.2024 - 05.2025
Coordinated cross-departmental communication to streamline collaboration.
Organized company events and employee engagement activities to boost morale and teamwork.
Protected confidential files and processed sensitive information with utmost security.
Developed new hire process resulting in substantial cost savings and time efficiency.
Managed incoming calls from customers and clients, providing essential help.
Managed and sustained current records linked to customer accounts and financial transactions.
Proposed innovative ideas and solutions to improve team performance and achieve project goals.
Clinical Trial Assistant
ICON Plc
Brentwood
04.2021 - 06.2022
Managed clinical trial documentation while ensuring adherence to regulatory standards.
Managed regulatory documents including informed consent forms and investigator brochures.
Executed data entry into electronic databases to ensure accurate tracking of trial progress.
Coordinated study material shipments among sponsors, investigators, and vendors to maintain timely delivery.
Tracked and organized study supplies to support efficient trial operations.
Monitored patient enrollment and maintained accurate participant records.
Pharmacy Technician
English Plaza Pharmacy
Jasper
03.2004 - 05.2010
Educated patients on proper medication usage and potential side effects.
Worked alongside pharmacists to maintain compliance with safety regulations.
Managed inventory levels and restocked pharmacy supplies to ensure optimal availability.
Trained new employees on pharmacy procedures to enhance team effectiveness.
Resolved customer complaints promptly while upholding high standards of professionalism.
Organized work areas so that everything was easily accessible when needed.
Received payment from customers and processed credit card transactions.