Anette Lara

• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Prepared checks, itemizing total meal costs and taxes.
• Resolved customer complaints in a polite manner according to company policy.
• Garnished dishes and beverages to serve visually appealing menu items.
• Took reservations and to-go orders to streamline process for both customer and restaurant.
• Set up tables in between patrons to reduce wait times.
• Informed customers about specials, upselling additional food and drink items.
• Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
• Complied with all health department regulations regarding food handling, storage and sanitation standards.
• Reviewed daily specials, menu changes and service specifications.
• Communicated with kitchen staff to stay updated on item availability and customer wait times.
• Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

• Provided assistance to servers as needed including refilling beverages and clearing plates from tables.
• Took reservations from patrons by phone or online.
• Monitored dining room activity to ensure all guests were receiving optimal service.

• host leader made sure new hostess who were hired were trained and ready to work. Made sure all hostess came dressed appropriately and completed their side work before starting a shift .

• Greeted customers and escorted them to their tables.
• Managed reservations, waitlists, and special requests for large parties.
• Communicated with servers about new tables, changes in food availability and customer comments.
• Greeted guests and sat customers at tables or in waiting areas.
• Packed orders Togo