ANEYJAH SCOTT
Marietta,GA
Summary
Demonstrated commitment to enhancing skills and knowledge to effectively assist and support individuals.
Overview
6
6
years of professional experience
Work History
Front Desk Treatment Coordinator
MINT DENTISTRY
Smyrna, GA
03.2026 - Current
- Coordinated patient treatment plans to enhance care delivery and optimize scheduling efficiency.
- Collaborated with dental professionals to ensure comprehensive patient education and satisfaction.
- Managed patient records using digital systems, ensuring accuracy and compliance with privacy regulations.
- Streamlined appointment scheduling processes, reducing wait times and improving overall patient experience.
Customer Service Staff
Publix
01.2022 - 09.2025
- Customer Service Staff, Cashier, Front End Coordinator at Publix
- Ensure excellent customer service by promptly addressing and resolving customer complaints and concerns.
- Develop and maintain strong relationships with customers to ensure high levels of satisfaction and repeat business.
- Promote customer loyalty by providing personalized service and anticipating customer needs.
- Assist customers in locating and selecting products based on their preferences and needs.
- Effectively communicate with customers to understand their needs and provide tailored solutions.
- Provide product knowledge and recommendations to customers based on their specific needs and preferences.
- Collaborate with other customer service staff to develop strategies and initiatives for improving customer satisfaction and loyalty.
- Assist in onboarding new customer service staff members and ensure they are properly trained on company policies, procedures, and customer service standards.
- Answering phone calls and multitasking ensuring that every customer issues get resolved efficiently with satisfactory from the customer.
- Efficiently managed financial transactions, including cash handling, credit card processing, and daily reconciliation, money services including check cashing money orders and western Union, ensuring accuracy and compliance with company policies and procedures.
- Adapting to new policies constantly and insuring that the team follows those procedures.
Server Assistant/Expo
Cheesburger Bobby’s
Kennesaw, GA
03.2022 - 11.2024
- Collaborated with kitchen staff to streamline food preparation and reduce wait times for guests.
- Supported training of new staff on company policies and service standards for consistent performance.
- Assisted servers with timely delivery of food and beverages to enhance guest satisfaction.
- Maintained cleanliness and organization of dining area to ensure a pleasant dining experience.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Greeted customers warmly to provide exceptional customer service.
- Assisted with dining room set up prior to and after service period.
- Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
Cashier
Arby's
Marietta, GA
03.2020 - 10.2022
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Maintained cleanliness and organization of work areas to enhance customer experience.
- Assisted in inventory management by restocking supplies and monitoring stock levels.
- Trained new cashiers on best practices for customer service and operational procedures.
Education
Computer Science
Kennesaw State University
01.2022
Skills
Problem Solving
Time-Management
Money Handling
Team collaboration
Organized
Adaptability
Computer skills such as Microsoft Office, Software & Hardware
Passion for creative design
Driven
Timeline
Front Desk Treatment Coordinator
MINT DENTISTRY
03.2026 - Current
Server Assistant/Expo
Cheesburger Bobby’s
03.2022 - 11.2024
Customer Service Staff
Publix
01.2022 - 09.2025
Cashier
Arby's
03.2020 - 10.2022
Computer Science
Kennesaw State University