Anfernee Anderson
Los Angeles,CA
Summary
Driven Assistant Manager with a proven track record at Wasteland, enhancing store operations and customer satisfaction. Excelled in staff training and development, boosting team motivation and performance. Skilled in retail operations and customer relations, achieving significant improvements in sales strategies and financial management. Demonstrates a keen ability to streamline processes and exceed targets with a results-focused approach.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Wasteland
01.2021 - 12.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Sales Associate
Saks OFF 5TH
03.2020 - 02.2021
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Sales Associate
Pac Sun
02.2015 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2015
Skills
- Money Handling
- Customer Relations
- Team motivation
- Product and service knowledge
- Staff Training and Development
- Retail Operations
- Employee Scheduling
- Sales Strategies
- Employee performance evaluation
- Cost Control
- Budgeting and finance
Timeline
Assistant Manager
Wasteland
01.2021 - 12.2022
Sales Associate
Saks OFF 5TH
03.2020 - 02.2021
Sales Associate
Pac Sun
02.2015 - 03.2017
High School Diploma -
Ocoee High School
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