Summary
Overview
Work History
Education
Skills
Awards
Languages
Certification
Affiliations
Timeline
Hi, I’m

Ange Kouam

Kennesaw,Ga
Ange Kouam

Summary

Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

4
years of professional experience
1
Certification

Work History

Home Depot
Merchant Walk

Pro Associate
02.2022 - 10.2022

Job overview

  • Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
  • Managed approximately 30 incoming calls, per day from customers.

Kennesaw State University Rec Center
Kennesaw

Customer Service
01.2020 - 05.2021

Job overview

  • Displayed positive attitude while assisting multiple guests to provide excellent customer service.
  • Provided friendly, helpful customer service to over 50 customers daily.
  • Built customer service knowledge and took initiative to learn additional processes.

Zoë's Kitchen
Sandy Springs

Cashier
01.2019 - 06.2019

Job overview

  • Served customers, Answered phone calls for orders, Clean workspace before closing, Restocked goods when needed

Dunkin Donuts
Sandy Springs

Cashier
06.2018 - 12.2018

Job overview

  • Served customers, Answered phone calls for orders, Clean workspace before closing, Restocked goods when needed

Education

Kennesaw State University
Kennesaw, GA

Bachelor of Science in Public Health
01.2024

University Overview

GPA: 3.34

Skills

  • Customer Service
  • Telecommunication
  • Microsoft Word
  • Microsoft PowerPoint
  • Data Entry
  • Cash Handling
  • Management Support
  • Program Support
  • Attention to Detail
  • Customer Service Orientation
  • Public speaking
  • Team collaboration

Awards

Awards
  • Received A/B honor roll for three consecutive years
  • Received Varsity athletic award senior year of high school
  • Received Junior Varsity athletic award sophomore year of high school
  • Beta Club member
  • Dean list
  • Omega Nu Lambda

Languages

French
Native or Bilingual

Certification

CPR Certified

CDC TRAIN

Affiliations

Affiliations
  • I am interested in expanding my knowledge.
  • I am always excited to learn new things.

Timeline

Pro Associate
Home Depot
02.2022 - 10.2022
Customer Service
Kennesaw State University Rec Center
01.2020 - 05.2021
Cashier
Zoë's Kitchen
01.2019 - 06.2019
Cashier
Dunkin Donuts
06.2018 - 12.2018
Kennesaw State University
Bachelor of Science in Public Health
Ange Kouam