Ange Santiago
Kissimmee
Summary
Talented Dispatcher with exceptional track record in accounts payable operations and top-notch leadership abilities. Coordinates department workflow and manages accounting functions in fast-paced environments by leveraging excellent organizational and communication skills. Detail-oriented and reliable manager with more than 3 years of progressive industry experience .
Overview
2
2
years of professional experience
Work History
Sales and Service Coordinator
Delair Services
2025.08 - Current
Analyze incoming calls to maximize revenue opportunities, ensure efficient service routing, oversee service operations for Tampa, Vero, and South Orlando, collaborate with sales representatives and service technicians, work with management to meet monthly quotas, and leverage AI tools to deliver exceptional customer service and ensure high customer satisfaction
Accounts Payable Coordinator
Armstrong Air and Heating
2025.02 - 2025.08
Review invoices on a daily basis, perform monthly reconciliations, investigate and resolve invoice discrepancies, review and verify subcontractor work, close out credit cards monthly, support upper management with accounting-related matters, and work closely with the company controller to ensure financial accuracy and compliance
Service and Parts Dispatcher
Armstrong Air and Heating
2023.12 - 2025.08
Assist customers with HVAC-related issues by coordinating service schedules, optimizing technician routing, supervising field technicians, order and manage parts scheduling, work closely with vendors (Carrier, Ferguson, Goodman), ensure fast delivery and organization of parts, delivering exceptional customer service, and handling management-level escalations
Education
Bachelor - Finance And Accounting
Western Governer University
Salt Lake City, UT2025-08
Associate of Arts - Business Analytics
Valencia College
Orlando, FL2023-12
Skills
- Reliable
- Excellent communication
- Multi tasking
- Expense control
- Sales analytics
- Purchasing proficiency
- Excellent analyzing
- Service Titan Professional
- Trilingual (Spanish, English, ASL)
Timeline
Sales and Service Coordinator
Delair Services
2025.08 - Current
Accounts Payable Coordinator
Armstrong Air and Heating
2025.02 - 2025.08
Service and Parts Dispatcher
Armstrong Air and Heating
2023.12 - 2025.08
Bachelor - Finance And Accounting
Western Governer University
Associate of Arts - Business Analytics
Valencia College