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Customer service oriented professional with strong understanding of the importance of accurate claims processing. Maintains attention to detail needed to review and correct errors and retain high levels of accuracy. Follows policies, guidelines, and procedures to assure consistent quality. Willing to learn new skills and take on new challenges. Fosters effective communication to support company vision and mission. Type 60 WPM. 5 years' experience with Microsoft Excel Dean's List Awarded First and Second Quarter. Certificate of Completion for ICD-10-CM Training. Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues. Hardworking and knowledgeable [Job Title] well-versed in using scripts and personal expertise to address diverse customer concerns. Self-motivated and independent in sourcing and implementing solutions. Good conflict mediation and multitasking abilities.

Customer service oriented professional with healthcare industry and data entry experience, capable of providing timely and accurate data to ensure reimbursement for patient services. Follows policies, procedures, and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.

 Versatile and passionate professional with exceptional customer service skills and dedication. Experienced in providing top-notch support and building positive client relationships. Adept at understanding client needs and delivering solutions that exceed expectations. Committed to excellence and quick adaptation to new environments. Thrives in fast-paced and dynamic work settings, utilizing strong communication skills and attention to detail to effectively collaborate with colleagues and contribute to team success. 

ANGEL GRACE IMPRESO

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Customer Service Agent - Remote

Conference Staff (Seasonal)

Medical Billing Agent

Senior Client Partner - Provider Services

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Bachelor of Science - Information Technology

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Customer Service Agent - Remote

Conference Staff (Seasonal)

Medical Billing Agent

Senior Client Partner - Provider Services

Bachelor of Science - Information Technology

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