Whether you think you can or whether you think you can’t, you’re right!
Henry Ford
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.
Overview
1
year of post-secondary education
2
Languages
Work History
Rainbow Shops
Irvington, NJ
Sales Associate
07.2022 - Current
Job overview
Helped customers locate products and checked store system for merchandise at other sites.
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to build rapport and loyalty.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained customer satisfaction with quick and professional handling of product returns.
Solved customer challenges by offering relevant products and services.
Answered customer questions about sizing, accessories and merchandise care.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Processed product returns and assisted customers with other selections.
Provided positive first impressions to welcome existing, new and potential customers.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Popeyes
Newark, NJ
Customer Service Representative
12.2021 - 02.2022
Job overview
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Answered customer telephone calls promptly to avoid on-hold wait times.
Trained staff on operating procedures and company services.
Enhanced product presentation and promotional material displays, working alongside retail representatives.
Education
Irvington High School
Irvington, NJ
High School Diploma
05.2021 - 05.2021
William Paterson University of New Jersey
Wayne, NJ
Bachelor of Science from Pre-Medicine
08.2021 - Current
Skills
Sales trends
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Accomplishments
I was in the national honors society in high school.
Currently meet the requirements to enroll in honors college.