Angel Alexander
Muscogee Staffing Solutions
Tulsa,OK
16
years of professional experience
Dynamic Assistant Manager with extensive experience in overseeing daily operations and staff training. Expertise in recruiting, interviewing, and money handling, dedicated to achieving high performance and quality standards.
Work History
Assistant Manager
4 Years 10 Months- Supervise day-to-day operations to meet performance, quality and service expectations.
- Implement staff training programs to elevate service standards and knowledge.
- Coach new employees, ensuring smooth onboarding process and quicker adaptation to their roles.
- Review Deeds and Abstracts to meet Program Standards
- Approve Mortgage Assistance Applications
- Approve Homeowners Insurance Applications
- Approve Property Tax Applications
- Approve Homeowners Association Fee Applications
- Approve Homeowners Assistance Utilities Applications
- Assist with Mortgage Assistance Questions/Issues
Office Manager
4 Years 5 Months- Oversaw daily office operations, ensuring efficiency and adherence to company policies.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Personal Banker/Full Time Teller
3 Months- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Cross-sold bank products and services to meet customer needs and provide options.
- Processed deposits, withdrawals and ACH transfers accurately.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
Human Resources Assistant
3 Years 2 Months- Managed employee onboarding processes, ensuring smooth transitions for new hires.
- Assisted in maintaining employee records using HR information systems for accuracy and compliance.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Organized new employee orientation schedules for new hires.
- Answered and redirected incoming phone calls for office.
Education
High School Diploma
No Degree - Business
Dental Assistant Certification - Dental Assistant
Real Estate License - Real Estate
Skills
Customer service
Team leadership
Time management
Dependable
Munis/Excel/Word
Timeline
Assistant Manager
Muscogee Staffing Solutions
08.2021 - CurrentRead More
Office Manager
MCQUARTERS CONSTRUCTION LLC
03.2020 - 08.2024Read More
Personal Banker/Full Time Teller
City National Bank & Trust
10.2019 - 01.2020Read More
Human Resources Assistant
West Corporation
10.2010 - 12.2013Read More
Bryan Institute
Dental Assistant Certification from Dental Assistant
Read More
Northeastern Oklahoma A&M
No Degree from Business
Read More
Morris High School
High School Diploma
Read More
Oklahoma Real Estate Academy
Real Estate License from Real Estate
Read More