Angel Baggette
2031 Tallpine Road Melbourne
Summary
I am a dedicated Individual who has an ambition to learn in any given environment, I am hardworking employee enthusiastic about learning and growing, pursues opportunities to learn new skills and contribute to group success.
I am seeking a position that will help me further my career, Where I can excel, while giving my best to any employer.
I offer strong administrative, relationship-building and problem-solving abilities. Bringing hardworking nature and
Well-organized skills.
I am a compassionate, detail-oriented individual with exceptional communication skills and caregiver skills.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Angel Wing's Cleaning Service
Melbourne, FL
07.2014 - 10.2017
- Developed operational strategies to enhance efficiency and streamline daily workflows.
- Managed inventory control systems to optimize stock levels and reduce waste.
- Led team training sessions to improve service quality and operational standards.
- Implemented customer feedback mechanisms to drive service improvements.
- Cleaned and maintained residential homes
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
Receptionist /Legal Transcriptionist
Hayworth Chaney & Thomas, P.A.
Melbourne, FL
07.2007 - 04.2011
- Managed multi-line phone system, ensuring prompt and courteous responses to client inquiries.
- Coordinated scheduling for meetings and appointments, optimizing use of office resources.
- Maintained accurate filing systems, enhancing document retrieval efficiency for staff and clients.
- Developed and maintained strong relationships with clients through effective communication and support.
- Oversaw daily office operations, identifying areas for process improvements to enhance workflow efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Transcribed legal documents with high accuracy, ensuring adherence to specific formatting guidelines.
Executive Sales Assistant
American Accent, Inc
Merritt Island, FL
01.2006 - 07.2007
- Managed executive calendars, optimizing scheduling and prioritizing meetings for enhanced productivity.
- Coordinated travel arrangements
- Developed and maintained comprehensive filing systems
- Measured Job Sites for appropriate proposals
- Entered sales into Quickbooks
- Meeting with customers and guiding them with making decisions on specific colors of pavers and designs
- Answering incoming telephone calls
- Inventory management
- Faxing invoices and proposals
- Sending and receiving of bulk mail
- Ensuring quality customer service at all times
- Maintained positive relationships with top-tier clients, ensuring their needs were met and fostering long-term loyalty.
- Set and achieved company defined sales goals.
Assistant Manager /Cashier
Barnies Coffee & Tea Company
02.2004 - 06.2006
- Led team in executing daily operations, ensuring high-quality customer service and satisfaction.
- Assisted in the training of new employees
- Implemented inventory management strategies, optimizing stock levels and reducing waste.
- Stocking and maintaining merchandise
- Store Inventory
- Provided prompt, courteous customer service and resolved customer complaints
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Trained and mentored new baristas on beverage crafting techniques and customer service excellence.
Education
Associate of Science - Assisted Living Administration
Florida Metropolitan Univiersity
Melbourne, FL04-2011
Certificate - Training For Alzheimer's And Related Disorders
Florida Metropolitan Univeristy
Melbourne Florida04-2011
High School Diploma -
Corner Stone Christian Academy
Townsend, GA03-2003
Skills
- Customer service
- Active listening
- Critical thinking
- Compassionate caregiving
- Attention to detail
- Problem-solving
- Friendly, positive attitude
- Teamwork and collaboration
- Time management
Timeline
Owner/Operator
Angel Wing's Cleaning Service
07.2014 - 10.2017
Receptionist /Legal Transcriptionist
Hayworth Chaney & Thomas, P.A.
07.2007 - 04.2011
Executive Sales Assistant
American Accent, Inc
01.2006 - 07.2007
Assistant Manager /Cashier
Barnies Coffee & Tea Company
02.2004 - 06.2006
Associate of Science - Assisted Living Administration
Florida Metropolitan Univiersity
Certificate - Training For Alzheimer's And Related Disorders
Florida Metropolitan Univeristy
High School Diploma -
Corner Stone Christian Academy