Angel Brooking
Archer,FL
Summary
Proficient supervisor with a focus on staff development and conflict resolution. Expertise in enhancing team communication and customer satisfaction, leveraging leadership skills to optimize operational efficiency and meet production demands.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Receiving Dayshift Supervisor
H.T. Hackney
Gainesville, FL
08.2024 - Current
- Trained and mentored new staff on operational processes and company policies.
- Supervised daily operations, ensuring compliance with safety standards and procedures.
- Monitored performance metrics, providing feedback to enhance staff productivity and engagement.
- Collaborated with cross-functional teams to resolve operational issues swiftly and effectively.
- Managed scheduling and resource allocation to meet production demands efficiently.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Coordinated inventory management, optimizing stock levels to reduce waste.
- Implemented workflow improvements, increasing overall team efficiency by streamlining tasks.
Warehouse Stocker
H.T. Hackney
Gainesville, FL
08.2024 - Current
- Organized inventory to ensure accurate stock levels and efficient retrieval.
- Operated forklifts and pallet jacks for safe material handling and transportation.
- Inspected incoming shipments for quality assurance and proper documentation.
- Collaborated with team members to optimize warehouse layout and enhance workflow efficiency.
- Maintained cleanliness and organization of work areas to comply with safety standards.
- Compared received packages against shipping documents.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Managed inbound shipments effectively, verifying product quantities, quality, and documentation upon arrival.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Communicated with vendors and suppliers to verify timely delivery of goods.
General Manager
Hardees Resturamt
Gainesville, FL
03.2005 - 04.2020
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Implemented cost-control measures to optimize budget management and reduce waste.
- Led staff training programs, enhancing team performance and customer service standards.
- Developed marketing strategies to increase brand visibility and drive customer engagement.
- Analyzed sales data to identify trends, informing inventory management and product offerings.
- Streamlined workflow processes, improving efficiency across front-of-house and back-of-house operations.
- Fostered a positive work environment, promoting teamwork and employee retention initiatives.
- Managed vendor relationships, negotiating contracts to secure favorable terms for supplies and services.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Oversaw successful launch of new product lines, coordinating between departments to ensure unified approach and timely delivery.
Skills
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
- Decision-making
- Inventory control
- Staff development
- Schedule development
- Waste reduction
Accomplishments
- Supervised team of 30 staff members.
- Documented and resolved issues which led to a strong team capable of completing any task assigned .
Certification
- Certified on all warehouse equipment, Pallet jackes, High Reach Forklifts, Loader, hand jacks Order pickers
Languages
English
Native or Bilingual
Timeline
Receiving Dayshift Supervisor
H.T. Hackney
08.2024 - Current
Warehouse Stocker
H.T. Hackney
08.2024 - Current
General Manager
Hardees Resturamt
03.2005 - 04.2020