Angel Brown
Chicago,IL
Summary
Dedicated Medical Assistant with experience at Northwestern Memorial Hospital, excelling in patient scheduling and HIPAA compliance. Enhanced appointment coordination and supported clinical procedures, ensuring efficient operations and high-quality patient care. Proficient in medical terminology and committed to delivering exceptional customer service in a fast-paced environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Northwestern Memorial Hospital
12.2020 - Current
- Assisted in patient intake and registration processes, ensuring accuracy of information.
- Coordinated appointments and follow-ups, enhancing patient scheduling efficiency.
- Prepared examination rooms and medical equipment for physician assessments.
- Supported physicians with clinical procedures, adhering to established protocols.
Medical Assistant
Mount Sinai Health System
04.2017 - 12.2020
- Administered medications and performed routine laboratory tests per physician instructions.
- Coordinated with healthcare teams to streamline patient scheduling and improve workflow efficiency.
- Managed inventory of medical supplies, optimizing resource allocation and reducing waste.
- Trained new medical assistants on protocols, enhancing team performance and service delivery.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Medical Assistant
Near North Health Service
06.2008 - 01.2017
- Assisted in patient intake processes, ensuring accurate data entry and documentation.
- Administered medications and performed routine laboratory tests per physician instructions.
- Trained new medical assistants on protocols, enhancing team performance and service delivery.
- Managed inventory of medical supplies, optimizing resource allocation and reducing waste.
- Led quality assurance initiatives, refining clinical processes for enhanced accuracy and compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Education
Certificate - Medical Assistant
Lincoln College of Technology
7941 N North Ave 08.2007
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
Certification
AMT Certified.
CPR Certified.
Timeline
Medical Assistant
Northwestern Memorial Hospital
12.2020 - Current
Medical Assistant
Mount Sinai Health System
04.2017 - 12.2020
Medical Assistant
Near North Health Service
06.2008 - 01.2017
Certificate - Medical Assistant
Lincoln College of Technology