Angel Cambero
Bronx,NY
Summary
INFORMATION TECHNOLOGY - Bilingual and well versed in a broad variety of Technology fields with over two years of expertise associated with a variety of internal systems and broad use systems. Skilled at data entry and record-keeping (SNOW and AD). Knowledgeable in a variety of software and hardware-based solutions. Part of EPIC Implementation at NYP Columbia Hospital, Mount Sinai Hospital, Mount Sinai Beth Israel, and the Icahn School of Medicine at Mount Sinai. Analytical problem-solver with exceptional interpersonal and communication skills.
Overview
5
5
years of professional experience
Work History
Desktop Support Specialist I
Mount Sinai West/Icahn School Of Medicine
04.2020 - Current
- Active Directory Administrator - Responsibilities include addition and removal of PC users and object groups in the work domain, update of inventory, and cartography.
- COVID-19 Technical support and deployment, Supporting nurses and doctors with technical support during the COVID-19 Pandemic. Deployment of computer equipment to COVID care floors and assisting active floors with troubleshooting.
- Desktop support analyst - Respond to emails and queries regarding issues. Responding to tickets and providing support to employees. Other responsibilities include keeping updated records of tasks and maintaining inventory records up to date.
- EPIC Go Live and post Go Live support at Mount Sinai Beth Israel
- Apple Mobile device Administrator for Epic Rovers, Intune, Azure, and Apple Business Manager - Responsibilities include management of apple devices from enrollment of profiles to compliance verification.
- Windows 7 to 10 migration at Icahn School of Medicine- Responsibilities include migration of research data to network-attached storages and re-integration of said data to new operating systems and assets. Data recovery and data management for users. Migration of office 365.
- Work from Home Project - Responsibilities include enabling users remote access from home by providing capable portable assets and enabling users VPN access and support for a permanent home-work environment.
IT Support Specialist
TEKsystems (Contract For New York Presbyterian)
03.2019 - 02.2020
- EPIC GO LIVE SUPPORT EPIC TDR (Technical Dress Rehearsal) Testing, 7500+ endpoints, EPIC Training Room Deployment (750+ endpoints) Responsibilities include Imaging, assembly, end-user installation of components, and verifying functionality and EPIC compliance for EPIC Go Live At NYP CUIMC And Satelite Clinics
- Microsoft Active Directory and Group Policy - Junior Administrator Responsibilities include addition and removal of Pc’s into the work domain, update of inventory, and cartography.
- Dell Wyse Management Suite – Administrator Responsibilities include, set up of Dell Wyse Thin clients, keeping policy compliance.
- EPIC Implementation system-wide Responsibilities include updating hardware to EPIC standards, surveying environments as per EPIC specifications. Cartography in preparation of EPIC deployment
- Setting up EPIC training environments (200+ machines deployed) Troubleshooting network connectivity, and ensure functionality of training PCs and various equipment
- Migration of user information- Responsibilities include backing up client data, ensuring the stability of shared drive storage, ensuring compatibility of programs in a new environment, keeping track of HDD and other storage media as backup, and reintegrating client information to a new environment.
IT Analyst II
New York Presbyterian Columbia Medical Center
08.2022 - Current
- Recommended process improvements to continually identify, analyze and fix constraints and challenges.
- Researched and adopted new technologies to add value to existing offerings.
- Provided support to over 2500 endpoints including Operating Room areas and patient care locations on campus.
- Tested and implemented solutions with Engineering Teams and initiated communication with vendors to provide known issues.
- Assisted front end users with epic issues and worked with ASG team
Education
Bachelor of Science - Computer Science
Capella University
Minneapolis, MN07.2026
Bachelor of Science - Computer Science
Western Governors University
Utah02.2023
High School Diploma -
City College Academy of The Arts
New York06.2018
Skills
- Electronic Data Transfer
- Apple Business management
- EPIC EHR Implementation
- Software/Hardware Configuration
- Technical Troubleshooting
- Handheld Smartphones/Tablets
- Audio/Visual Technology Setup
- Technical Dress Rehearsal
- Client Migration
- Network Storage Management
- Assembly
- Installation
- Maintenance
- Implementation
- PC Construction
- Networking- -Protocols
- Project Organization, Coordination, and execution
Timeline
IT Analyst II
New York Presbyterian Columbia Medical Center
08.2022 - Current
Desktop Support Specialist I
Mount Sinai West/Icahn School Of Medicine
04.2020 - Current
IT Support Specialist
TEKsystems (Contract For New York Presbyterian)
03.2019 - 02.2020
Bachelor of Science - Computer Science
Capella University
Bachelor of Science - Computer Science
Western Governors University
High School Diploma -
City College Academy of The Arts
Similar Profiles
Adele MossaAdele Mossa
Instructor at Icahn School of Medicine at Mount SinaiInstructor at Icahn School of Medicine at Mount Sinai
Ramsey KubofcikRamsey Kubofcik
Undergraduate Researcher at Icahn School of Medicine at Mount SinaiUndergraduate Researcher at Icahn School of Medicine at Mount Sinai
Nathan Lee SchanzerNathan Lee Schanzer
Research Associate at Icahn School of Medicine at Mount SinaiResearch Associate at Icahn School of Medicine at Mount Sinai