Angel Casalda
Brooklyn,MD
Summary
Resourceful ICU Unit Secretary recognized for high productivity and efficient completion of tasks. Skilled in medical terminology, patient record management, and data entry, ensuring smooth operations within intensive care units. Excel in communication, time management, and multitasking, facilitating effective collaboration among healthcare team members to support patient care.
Overview
8
8
years of professional experience
Work History
Medical Support Assistant (Intermittent)
V.A. Maryland Healthcare System
Baltimore, MD
04.2022 - Current
- Works an average of 30 hours a week.
- Coordinates with Bed Flow for patient relocation across hospital
- Ensures patient movement (transfers, discharges, and treating specialty transfers) is entered in the DHCP utilizing the bed control menu.
- Notifies the accepting nurses and treatment team of the new inpatient arrival.
- Prints the patient census at the start of each shift.
- Works with the treatment team to assist and coordinate patient discharges, so dirty beds are entered into the Bed Management System and cleaned within a timely manner for the next admission.
- Prepares patient identifier labels and bracelets upon arrival.
- Assembles medical records and necessary forms for patients, per unit routine.
Database Specialist(part-time)
Johns Hopkins Healthcare LLC.
06.2018 - 03.2021
- Accurately processed provider applications, re-credentialing, enrollment requests, and claims into Vistar, MC400, IDX, and DHMH systems.
- Collaborated with team members to resolve discrepancies in various tasks and projects.
- Worked 35+ hours a week
Pharmacy Department Intern
Johns Hopkins Healthcare LLC.
10.2017 - 06.2018
- Worked 20 hours weekly during senior year of high school.
- Enhanced Medicare Part D star ratings through member and prescriber outreach.
- Provided exceptional customer service by assisting members with medication orders via phone.
- Identified Part C issues and transferred calls to appropriate departments.
- Communicated with pharmacies and prescribers regarding member prescriptions.
- Facilitated transition of members to 90-day prescriptions to enhance adherence.
- Detected members lacking formulary medications and communicated pertinent information.
- Maintained HIPAA compliance while assisting customers and sharing information.
Education
High School Diploma -
North County of High School
Glen Burnie, MD06-2018
Associate of Arts - Architecture
Anne Arundel Community College
Severna Park, MDSkills
- Microsoft Office Suite
- Adobe Photoshop
- Data management
- Team collaboration
- Effective communication
- Attention to detail
- Customer service
- Microsoft PowerPoint
- HIPAA compliance
- Communication skills
- Organizational skills
- Microsoft Excel
- Electronic health records management
References
Whitney, DeAngelo, Former supervisor, WDeAngelo@jhhc.com, 410-627-2434
Awards
2 Points of Light Presidential Awards for 300 hours of volunteer service (2016), Most improved player on North County tennis team (2016), 3 V.A. Maryland Healthcare System gold pin awards for 150 hours of volunteer service (2014-2016), 6 Maryland Healthcare System gold pin awards, 2025 Nightingale Non-licensed professional award
Volunteer Experience
V.A. Maryland Healthcare System, Summer Youth Volunteer Program, 2014-06, 2016-08, Assisted with patient information at the front desk., Transported patients with disabilities to their appointments., Directed patients to their appointments., Answered any questions within the allowance of my administrators., Volunteered for six-hour shifts for four days a week.
Timeline
Medical Support Assistant (Intermittent)
V.A. Maryland Healthcare System
04.2022 - Current
Database Specialist(part-time)
Johns Hopkins Healthcare LLC.
06.2018 - 03.2021
Pharmacy Department Intern
Johns Hopkins Healthcare LLC.
10.2017 - 06.2018
High School Diploma -
North County of High School
Associate of Arts - Architecture
Anne Arundel Community College
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