Angel Ceniceros
Houston,Texas
Summary
Dynamic and bilingual hospitality professional with a proven track record at Dot Coffee Shop, excelling in high-pressure environments and demonstrating exceptional multitasking and team collaboration skills. Achieved significant customer satisfaction ratings by leveraging strong work ethic and hospitality service expertise. Motivated worker with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
3
3
years of professional experience
Work History
Server
Dot Coffee Shop
07.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Food Runner
Edo Japan
02.2021 - 06.2022
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Kept detailed knowledge of and followed all food safety guidelines.
Education
High School Diploma -
Yes Prep East End Secondary
5515 South Loop E Fwy05.2024
Skills
- Strong Work Ethic
- Hospitality service expertise
- Feedback Delivery
- Bilingual in Spanish and English
- Team Player
- Reliable and Responsible
- Adaptable and Flexible
- High Energy and Stamina
- Cool Under Pressure
- Relationship Building
Timeline
Server
Dot Coffee Shop
07.2023 - Current
Food Runner
Edo Japan
02.2021 - 06.2022
High School Diploma -
Yes Prep East End Secondary