Operations and Supply Chain Leader with over a decade of experience driving efficiency across high-volume distribution centers. Proven track record in leading large-scale WMS implementations, Visualization projects and improving pick path design to boost productivity. Skilled in cross-functional leadership, data-driven decision-making, and project execution, with a focus on continuous improvement and cost reduction. Trusted by senior leadership to manage critical initiatives, including new DC launches, ERP transitions, and 3PL integrations.
Overview
10
10
years of professional experience
Work History
Distribution Center General Manager
Hubbell Incorporated
Asheville, North Carolina
08.2025 - Current
Led end‑to‑end operations for a 400+ employee distribution center, owning full P&L responsibility while delivering consistent performance across safety, service, cost, and quality metrics.
Oversee daily operations of a 720,000 sq. ft. hybrid distribution center, supporting both conventional workflows and automated material‑handling systems.
Owned and drove all operational KPIs (labor productivity, OT, throughput, inventory accuracy, on‑time shipment, and safety), translating data into action plans that improved results and enabled scalable growth.
Managed multi‑department leadership teams across Inbound, Pick, Pack, and Support functions, building accountability, developing leaders, and sustaining high engagement in a fast‑paced, high‑volume environment.
Optimized labor strategy and cost control, aligning headcount, labor sharing, and scheduling to volume forecasts, improving efficiency while protecting service levels and employee morale.
Partnered cross‑functionally with Finance, HR, Transportation, and Supply Chain leadership to execute strategic initiatives, control spend, mitigate risk, and support long‑term operational and financial objectives.
Senior Operations Manager
C&S Wholesale Grocers
Portland, OR
01.2024 - 08.2025
Boosted productivity (+8 cases/hour) by redesigning pick paths during a new DC and WMS launch, managing 12,000 SKUs.
Managed three ~300K sq. ft. distribution centers supporting perishable, non‑perishable, and frozen operations within a multi‑site network
Led and developed 500+ associates, including managers and supervisors, across three distribution buildings, driving performance, accountability, and leadership bench strength.
Improved inventory accuracy and trailer flow visibility by analyzing KPIs and large datasets using Excel, Power BI, Tableau, and SQL, delivering actionable insights to executive leadership.
Reduced annual operating costs by $300K by consolidating stretch‑wrap suppliers across multiple distribution centers into a single strategic vendor, increasing cost leverage, service consistency, and contract compliance
Co-managed an annual P&L exceeding $90M, partnering with site and finance leadership to drive cost control, margin improvement, and operational performance.
Senior Regional Operations Manager
CVS Health
Dallas, Texas
03.2023 - 09.2023
Drove $1.1M in monthly savings and improved labor productivity by leading the launch of a standardized recoup (salvage) process that recovered sellable damaged product and returned it to inventory.
Oversaw dry and pharmaceutical distribution centers for CVS Health, each operating fully automated WITRON OPM (Order Picking Machinery) systems supporting compliance‑driven, high‑volume fulfillment.
Reduced pick errors by 30% and improved inventory accuracy by spearheading a network-wide slotting initiative, redesigning warehouse layouts using pick-path analysis and operational KPIs.
Reduced packaging and shipment errors by 22% by shifting from tote-based picking to pick-to-box, reducing product touches and eliminating pack station handoffs.
Built executive KPI dashboards by introducing Power BI–based, live site reporting, automating SQL data feeds to replace weekly reports with real‑time performance visibility across all sites.
Senior Operations Manager II
Walmart
Bentonville, Arkansas
10.2020 - 06.2023
Managed large‑scale Walmart distribution centers (1.2M+ sq. ft. each) across dry and temperature‑controlled operations, directly accountable for performance, engagement, and development of 1,000+ associates.
Reduced internal shipping voids by 97% through a Six Sigma–driven redesign of receiving, inspection, and labeling processes, eliminating false supplier shortages caused by unused label carryover.
Increased storage capacity by 25% and reduced replenishment cycle time by 33% by leading a layout and dock reassignment project after identifying incorrect replenishment tables and triggers causing 30‑minute delays.
Led a holiday direct‑to‑customer shipping initiative from import centers by designing product placement and layout strategy, consolidating seasonal SKUs and exceeding service targets by achieving sub‑2‑hour pick‑to‑pack order turnaround.
Senior Operations Manager
Berry Global Group
Dallas, Texas
01.2018 - 10.2020
Managed two Texas‑based distribution centers, leading 150+ associates and overseeing daily throughput of 5,000+ cases.
Oversaw distribution center import operations, including daily drayage execution for 20+ international containers while maintaining flow, dock capacity, and labor alignment.
Improved ISO 9001 and SQF audit compliance scores by 18% and increased audit readiness across all sites by standardizing processes, managing regulatory and customer requirements, and delivering targeted team training.
Achieved $900K in cost savings and reduced downtime by 22% by leading cross‑functional projects, executing change management initiatives, and tracking KPIs in Excel to drive continuous improvement
Increased audit readiness and operational consistency across all sites by standardizing processes, developing teams, and monitoring KPIs to identify improvement opportunities.
Operations Manager
Maxam
Dallas, USA
01.2016 - 01.2018
Reduced scrap by 35% and improved production consistency by leading 8D root-cause investigations and implementing standardized frontline processes, leveraging project management and process improvement expertise.
Maintained 100% compliance with ISO 9001:2015 and Department of Defense standards by directing quality assurance systems, monitoring KPIs, and ensuring continuous audit readiness across multiple distribution centers.
Enhanced team performance and accountability by developing and mentoring a team of 57 QA personnel, implementing team development strategies and change management best practices to align production and warehouse operations.
Streamlined inbound inspection and product return processes by leveraging Excel to analyze data, support decision-making, and drive continuous process improvement in a high-volume environment.
Improved traceability and cross-functional alignment by introducing robust protocols and facilitating communication between warehouse and production teams, contributing to KPI achievement and operational excellence.