Angel chinerdene
Lincolnshire,IL
Summary
Adaptable high school student with the ability to learn quickly and apply new skills. Passionate about customer interactions, with excellent communication skills and a friendly demeanor. Eager to contribute in a dynamic environment while gaining valuable experience.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Rocky Gou
Buffalo Grove, IL
03.2024 - 09.2024
- Answered phones promptly to record and confirm reservations.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Took reservations from patrons by phone or online.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
- Managed reservations, waitlists, and special requests for large parties.
Restaurant Hostess
Sue Lee
Lincolnshire, Illinois
12.2023 - 04.2024
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Assisted with setting up banquet rooms for special events.
- Restocked condiments, silverware, napkins, tablecloths. as needed.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered phones promptly to record and confirm reservations.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Took reservations from patrons by phone or online.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
Education
High School Diploma -
Adlai E Stevenson High School
Lincolnshire, IL05-2025
Skills
- Reservation coordination
- Seating arrangement planning
- Bill computation
- Dining customer service
- Group reservations management
- Conflict resolution
- Reservation planning
Languages
Mongolian
Native/ Bilingual
Affiliations
- An athletic trainer
- Peer tutor
- Mongolian Club President
Timeline
Restaurant Hostess
Rocky Gou
03.2024 - 09.2024
Restaurant Hostess
Sue Lee
12.2023 - 04.2024
High School Diploma -
Adlai E Stevenson High School
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