Angel Colon Cuevas
The Bronx,NY
Summary
Proven leader and efficient driver with a track record of enhancing customer satisfaction and maintaining safe driving records at Uber. Skilled in GPS route planning and adept at managing teams to exceed performance metrics at Dig Inn. Excels in time management and fostering a culture of continuous learning and collaboration. Demonstrates patience and a flexible schedule to meet diverse client needs.
Overview
5
5
years of professional experience
Work History
Driver
Uber
08.2023 - 02.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Traffic Control Flagger
Con Edison, Inc
07.2021 - 12.2022
- Calmly managed clearing of path during passage of emergency vehicles.
- Provided essential instructions to foremen, crew chiefs and other flaggers.
- Demonstrated strong decision-making skills when determining appropriate actions in response to changing conditions or emergencies within the work zone.
- Collaborated with construction crews and project managers to establish optimal traffic flow patterns during roadwork operations.
Manager
Dig Inn
02.2019 - 05.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Education
Accounting -
UTESA
Dominican Republic Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Flexible Schedule
- GPS and route planning
- Traffic laws knowledge
- Safety Protocols
Languages
Spanish
Native or Bilingual
Timeline
Driver
Uber
08.2023 - 02.2024
Traffic Control Flagger
Con Edison, Inc
07.2021 - 12.2022
Manager
Dig Inn
02.2019 - 05.2020
Accounting -
UTESA