Angel Crespo
Roselle Park
Summary
Driven Assistant Manager with proven track record at Big Apple Pizza, enhancing customer satisfaction and streamlining operations. Excelled in staff management and money handling, demonstrating strong team motivation and policy enforcement skills. Achieved significant improvements in service quality and financial accuracy, showcasing a blend of hard and soft skills critical for high-stakes environments.
Overview
8
8
years of professional experience
Work History
Assistant Manager
Big Apple Pizza
10.2020 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Intern
The Bronx Museum of the Arts
10.2016 - 03.2017
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations related to projects to gain knowledge.
- Prepared project presentations and reports to assist senior staff.
Education
Bachelor of Arts - Architecture
Kean University
Union, NJ05-2025
High School Diploma -
Fordham High School For The Arts
The Bronx, NY05-2021
Skills
- Money Handling
- Customer Relations
- Team motivation
- Staff Management
- Policy Enforcement
Scholarships
Gordon Parks Foundation Arts Scholarship Recipient (2018)
Harlem School for the Arts Scholarship Recipient (2016 -2020) - Had two year scholarship for visual arts then auditioned and moved to the music department for the other 2 years
Languages
Spanish
Professional Working
Timeline
Assistant Manager
Big Apple Pizza
10.2020 - Current
Intern
The Bronx Museum of the Arts
10.2016 - 03.2017
Bachelor of Arts - Architecture
Kean University
High School Diploma -
Fordham High School For The Arts
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