Angel Darby
Youngsville,US
Summary
Customer service professional with extensive experience in delivering high-quality service and support. Proven ability to handle diverse customer inquiries and challenges with poise. Valued team collaborator known for achieving results and adapting to changing demands. Strong communication and problem-solving abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Desk Clerk
NuNu's Fresh Market
Youngsville, Louisiana
10.2019 - 06.2025
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Established rapport with regular customers, fostering long-term relationships and repeat business.
- Assisted customers with product selection, inquiries, and order customization requests.
- Collaborated with management to develop and implement new strategies for improved customer service.
- Managed customer inquiries and resolved issues efficiently, enhancing overall satisfaction.
Education
Bachelor Of Arts (B.A.) - Sociology
University of Louisiana at Lafayette
Lafayette, LA05.2023
Skills
- Adaptable and Flexible
- Resolving Discrepancies
- Team Collaboration
- Compassionate Care
- Complex Problem-Solving
- Critical Thinking
- Active Listening
- Microsoft Excel
- Microsoft PowerPoint
- Microsoft Word
- Administrative Support
- Customer Relationship Management
- Receiving Support
- Active learning
- Data entry
- Complaint resolution
- Teamwork and collaboration
- Problem-solving skills
- Reliability
- Calm and professional under pressure
Certification
Louisiana Responsible Vendors Server Permit
Timeline
Customer Service Desk Clerk
NuNu's Fresh Market
10.2019 - 06.2025
Bachelor Of Arts (B.A.) - Sociology
University of Louisiana at Lafayette