Angel Diaz Lopez

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Helped customers complete purchases, locate items, and join reward programs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Educated clients on current promotional offerings and products using persuasive selling tactics.

• Answered customer questions and provided detailed product information.
• Helped customers locate desired items and transfer oversized items to vehicles.
• Checked and pulled defective or expired products from shelves.

• Maintained clean, neat, and operational facilities to serve program needs.
• Used strong interpersonal communication skills to convey information to others.
• Supported engaging, fun, and smooth-running events by helping with organization and planning.