Angel Dolphin
New Haven
Summary
Experienced and certified Advanced Pharmacy Technician with a strong background in outpatient, specialty, and long-term care pharmacy. Skilled in prescription processing, patient support, and pharmacy operations. Organized, dependable, and adaptable team member with a record of excellence in pharmacy services.
Pharmacy professional known for delivering high standards and driving impactful results. Proven ability to enhance pharmacy operations through effective collaboration and communication. Valued for unwavering reliability and adaptability in dynamic environments. Recognized for skills in medication management and patient care coordination.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Liaison
Yale New Haven Hospital – Outpatient Pharmacy
10.2022 - Current
- Support specialty pharmacy operations by coordinating patient care, insurance approvals, and medication access.
- Act as a liaison between patients, providers, and payers to streamline medication delivery and adherence.
- Maintain high standards of customer service and compliance with regulatory policies.
Data Entry Technician
Procare Pharmacy LTC
02.2018 - 04.2021
- Accurately entered prescription data and patient information into pharmacy systems.
- Handled high call volume and coordinated medication orders.
- Supported pharmacy team with day-to-day operations and compliance.
Pharmacy Technician
Cornell Scott Hill Health Center Pharmacy
10.2013 - 02.2019
- Prepared and dispensed medications in a fast-paced outpatient clinic setting.
- Processed insurance claims and assisted patients with prescription needs.
- Collaborated with healthcare providers and supported diverse patient populations.
Pharmacy Technician
Walgreens Pharmacy
10.2012 - 10.2013
- Dispensed prescriptions accurately and assisted with inventory management.
- Ensured customer satisfaction and HIPAA compliance.
- Operated POS system and handled transactions.
Education
Master of Science - Data Analytics
Western Governors University
Millcreek, Utah05-2025
Bachelor of Science - Biology
Southern Connecticut State University
New Haven, CT06.2018
Skills
- Pharmacy operations
- Prescription data entry
- Patient support and communication
- Insurance coordination
- Drug inventory management
- HIPAA compliance
Certification
Advanced Certified Pharmacy Technician (CPhT-Adv)
Timeline
Specialty Pharmacy Liaison
Yale New Haven Hospital – Outpatient Pharmacy
10.2022 - Current
Data Entry Technician
Procare Pharmacy LTC
02.2018 - 04.2021
Pharmacy Technician
Cornell Scott Hill Health Center Pharmacy
10.2013 - 02.2019
Pharmacy Technician
Walgreens Pharmacy
10.2012 - 10.2013
Bachelor of Science - Biology
Southern Connecticut State University
Master of Science - Data Analytics
Western Governors University
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