Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

ANGEL DONIZ

Tucson,Arizona

Summary

I’m a hands-on, people focused Manager with over eight years of experience, leading strong teams, growing sales, and delivering an exceptional customer experience. I’m comfortable setting high expectations, coaching my team to reach them, and keeping everybody motivated, even when goals are challenging. I pay close attention to performance, look for ways to improve workflow, and make sure my team feel supported and confident. My background includes managing financial operations, preventing loss, and maintaining compliance skills that translate well into running a lending branch where accuracy and proper documentation matter. I build trust easily with customers, take time to understand their needs, and help them make decisions with clarity and respect. Organized, solutions-driven, and committed to efficient, profitable operations. I’ve recruited, trained, and developed teams of associates and assisting managers, leading with communication, consistency, and accountability. I’m ready to bring my sales experience, leadership style, and customer first mindset into a lending environment where I can help grow a branch, support my team, and deliver an excellent experience for every client.

Overview

9
9
years of professional experience

Work History

Store Manager

AT&T
Tucson, Arizona
05.2026 - Current
  • Managed daily store operations and ensured compliance with company policies.
  • Trained and supervised team members on customer service best practices.
  • Implemented inventory management processes to maintain stock levels efficiently.

Retail Store Manager

Wireless Vision, T-Mobile
Tucson, AZ
02.2019 - 05.2026
  • Connect with customers to provide assistance and collect information to optimize operations.
  • Managed daily operations, overseeing inventory control, merchandising, and product distribution to enhance store functionality.
  • Executed daily, weekly, and monthly floor plan changes to optimize sales and improve profitability.
  • Mentored employees in management of complicated sales, complex issues and difficult customers.
  • Led employee performance evaluations and rewarded top performers to retain quality staff.
  • Hired and trained positive, enthusiastic employees to boost talents of retail team.
  • Developed and implemented strategic marketing and sales approaches, leading to increased company sales.

Retail Assistant Manager

MobileOne
Tucson, AZ
01.2017 - 02.2019
  • Cultivated loyal customer base by providing excellent customer service.
  • Trained staff to have extensive product knowledge and upselling skills.
  • Managed special store projects to improve store-wide processes and operations.
  • Interviewed job applicants and selected skilled individuals to fill store positions.
  • Observed team members interacting with customers and privately offered feedback and coaching to improve skills.
  • Delegated tasks and communicated expected deadlines to staff and supervised task completion.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Planned and led team meetings to review business results and communicate new and ongoing priorities.
  • Reviewed completed work to verify consistency, quality and conformance.

Education

GED
Tucson
05.2026 - 05.2026

Skills

  • Customer service focused
  • Problem solving strength
  • Store operations oversight
  • Sales professional
  • Team-oriented
  • Reliable
  • Supervision & leadership
  • Communication
  • Highly adaptable
  • Bilingual

Languages

  • Spanish, Native/ Bilingual
  • English, Native/ Bilingual

Timeline

Store Manager

AT&T
05.2026 - Current

GED
05.2026 - 05.2026

Retail Store Manager

Wireless Vision, T-Mobile
02.2019 - 05.2026

Retail Assistant Manager

MobileOne
01.2017 - 02.2019
ANGEL DONIZ