Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Jodie Sanchez

Management
Wolcott,CT

Summary

Dedicated and results-oriented Assistant District Manager/ Store Manager/ Store Training Manager. With a proven track record of driving sales, optimizing operational efficiency, and fostering a positive customer experience. Successfully managed operations for 21 stores, overseeing multiple employees and ensuring optimal performance across all locations. Leveraging strong leadership skills and a strategic approach to team management. Adept at implementing effective merchandising strategies and ensuring seamless day-to-day operations. Committed to achieving business objectives with a customer-centric focus and employee development.

Overview

33
33
years of professional experience

Work History

Store Manager

CosmoProf
04.2015 - 02.2023
  • Leverage KPI Metrics strategically to enhance sales performance and achieve targeted objectives.
  • Specialize in revitalizing underperforming stores, and implementing strategic initiatives that lead to increased performance and sustained success.
  • Provide supervision and support for direction and planning of associates' daily goals and activities to deliver exceptional client experience that maximizes sales and customer loyalty in all stores.
  • Ensures standards are met for merchandizing POG's and marketing, resolves customer issues and concerns, analyzes store trends, and anticipates customer demands
  • Engages, trains, and develops team to achieve positive results. Hold teams accountable to company policies and expectations. Build strong working relationships with upper management, store managers, and employees. Foster environment of diversity, inclusion, and belonging.
  • Manage inventory through ordering and shipment processing. Manage payroll hours according to needs of business. Follow through with company directives, assignments, and projects. Responsible for protecting company assets by ensuring all inventory and cash control procedures are followed in all stores as related to shrinking damages and banking.
  • Hiring, training, and mentoring new staff members.

Chiropractic Assistant

Rosa Chiropractic Center
05.2007 - 04.2015
  • Performed electric muscle stimulation, massage, and mechanical traction.
  • Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.

Retail Business Owner

Ken's Army & Navy
05.1990 - 11.1997
  • Organized and attended trade shows and special events to showcase products, network with other businesses, and attract new customers.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing, and customer account operations efficiently.
  • Trained new employees on proper protocols and customer service standards.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Conducted target market research to discover customer needs and analyze competitor trends.

Education

Associate of Applied Science - Paralegal Studies

Naugatuck Valley Community College
Waterbury, CT
05.1998

Skills

  • Leadership
  • Training and Development
  • Operations Management
  • Strategic Planning
  • Merchandising
  • Inventory Management
  • Financial Acumen
  • Adaptability
  • Time Management
  • Sales Expertise
  • KPI Metrics
  • Customer Service Focused

Special Skills

Myers-Briggs Type Indicator: ESTJ

Timeline

Store Manager

CosmoProf
04.2015 - 02.2023

Chiropractic Assistant

Rosa Chiropractic Center
05.2007 - 04.2015

Retail Business Owner

Ken's Army & Navy
05.1990 - 11.1997

Associate of Applied Science - Paralegal Studies

Naugatuck Valley Community College

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Jodie SanchezManagement