Angel D. Quintanar
Oceanside
Summary
Results-oriented Sales Leader experienced in boosting customer satisfaction and achieving sales targets. Skilled in conflict resolution and building strong client relationships. Dedicated to fostering a culture of service and operational efficiency.
Overview
2
2
years of professional experience
Work History
Sales Lead Keyholder
Journeys Shoes
Carlsbad
04.2025 - Current
- Led sales team in delivering exceptional customer service experiences.
- Engaged with customers to understand their needs and provide solutions.
- Promoted service and selling culture to exceed customer expectations and build loyal consumer relationships.
- Collaborated with team members to achieve daily sales goals and objectives.
- Resolved customer complaints in a timely manner to maintain positive relationships with clients.
- Executed visual merchandising strategies to attract customers and drive sales.
- Developed strategies utilizing promotional materials and displays to create sales opportunities.
- Assisted in training new staff on product knowledge and sales techniques.
- Assisted in training new sales associates on store policies, procedures, and standards of operations.
- Managed inventory levels and organized stockroom for efficient operations.
- Processed payments using various methods such as credit cards or cash transactions.
- Performed opening and closing duties including counting cash drawers and preparing bank deposits.
- Maintained store cleanliness and ensured compliance with safety standards.
- Supervised staff during shifts to ensure proper coverage of the floor at all times.
- Compiled monthly reports for management detailing sales performance and customer insights.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
Sales Associate
American Eagle Outfitters, Inc
Oceanside
11.2024 - 05.2025
- Assisted customers with product selection and provided knowledgeable recommendations.
- Maintained visual merchandising standards to showcase current promotions effectively.
- Organized stockroom and ensured inventory was well-displayed on the sales floor.
- Engaged customers in friendly conversations to foster a welcoming shopping environment.
- Helped customers find specific products, answered questions, and offered product advice.
Retail Associate
Legoland California
Oceanside
01.2024 - 06.2024
- Assisted customers in selecting thoughtful gifts, leading to positive shopping experiences.
- Maintained store appearance by organizing merchandise displays and ensuring cleanliness to create inviting shopping environment.
- Restocked shelves and ensured accurate inventory levels to enhance customer satisfaction.
Education
Bachelor of Arts - Criminal Justice
California State University, San Marcos
San Marcos, CA07-2028
12th Grade - Science and Technology, Fine Arts
Mission Vista High School
Oceanside, CASkills
- Sales training
- Inventory management
- Store operations
- Cash handling
- Sales reporting
- Customer service
- Customer relations
- Team management
- Strong leadership
- Staff management
- Staff training and development
- Conflict resolution
- Team building
- Team collaboration
- Vendor relations
- Client relationship
- Problem-solving
- Collaboration
Hobbies and Interests
- Video Games
- Cooking
- Meeting People
- Skating Boarding
- Shopping
- Art
- Playing electric guitar
Languages
Spanish
Timeline
Sales Lead Keyholder
Journeys Shoes
04.2025 - Current
Sales Associate
American Eagle Outfitters, Inc
11.2024 - 05.2025
Retail Associate
Legoland California
01.2024 - 06.2024
Bachelor of Arts - Criminal Justice
California State University, San Marcos
12th Grade - Science and Technology, Fine Arts
Mission Vista High School