Angel Epperson
Baltimore,MD
Summary
Detail-oriented cashier with experience in processing transactions and providing exceptional customer service. Known for reliability and punctuality, consistently maintaining accurate cash register balances and ensuring a positive shopping experience.
Developed key customer service skills in fast-paced retail setting, excelling in transaction handling and customer interaction. Transitioning into new field with focus on leveraging these transferable skills to contribute effectively in different environment. Committed to delivering exceptional service and building positive customer relationships in any role.
Professional retail worker with commitment to high standards and achieving results. Background in customer service with focus on enhancing customer satisfaction and loyalty. Known for reliability, flexibility, and strong team collaboration. Skilled in cash handling, conflict resolution, and providing exceptional service.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Christmas Village in Baltimore
11.2025 - 12.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and resolved issues promptly.
- Maintained accurate cash register balances during daily operations.
- Provided exceptional service, ensuring a positive shopping experience for customers.
- Handled returns and exchanges according to store policies.
- Adhered to safety and sanitation standards while maintaining a clean work area.
Assistant
Victorian Dollhouse
08.2024 - 08.2025
- Assisted in inventory management and tracking of dollhouse components
- Coordinated customer inquiries and provided detailed product information
- Supported marketing efforts by creating engaging social media content
- Facilitated product displays, enhancing overall store presentation
- Conducted market research for emerging trends in dollhouse collectibles
- Collaborated with team members to ensure a high level of customer satisfaction
Research Intern
Family New Life Ministries
06.2024 - 08.2024
- Conducted literature reviews to support ongoing research projects.
- Assisted in data collection and analysis for community outreach programs.
- Collaborated with team members to develop educational materials for workshops.
- Participated in planning and executing events to raise awareness about family services.
- Engaged with community stakeholders to gather insights and feedback on programs.
- Maintained organized records of research findings and participant interactions.
Teacher’s Assistant
Kids Corner Daycare
06.2022 - 09.2022
- Assisted teachers in implementing lesson plans and classroom activities.
- Supported individual learning needs through tailored instructional strategies.
- Monitored student progress, providing feedback to enhance learning outcomes.
- Organized classroom materials and resources for efficient daily operations.
- Participated in professional development workshops to improve instructional skills.
Education
High School Diploma -
Old Mill High School
Millersville, MD06-2024
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Cash handling
- Cash register operation
- Customer complaint resolution
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Timeline
Customer Service Cashier
Christmas Village in Baltimore
11.2025 - 12.2025
Assistant
Victorian Dollhouse
08.2024 - 08.2025
Research Intern
Family New Life Ministries
06.2024 - 08.2024
Teacher’s Assistant
Kids Corner Daycare
06.2022 - 09.2022
High School Diploma -
Old Mill High School