Angel Espejo
Queens
Summary
Dedicated employee with proven experience in cash register operations, merchandise stocking, and delivering exceptional customer service. Demonstrates strong organizational skills and a proactive approach to tasks. Consistently punctual and effective in collaborative team environments. Excels in highly productive environments where task efficiency is paramount. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed Community Service Volunteer with vast experience in organizing, coordinating, and leading community service projects. Possess strong leadership skills coupled with ability to inspire team members and volunteers towards achieving project objectives. Demonstrated significant impact on local communities through successful execution of various outreach programs.
Overview
3
3
years of professional experience
Work History
Cashier and Catering
Gourmet Dinning
Dobbs Ferry
09.2024 - Current
- Resolved customer complaints professionally in accordance with company policy.
- Followed company security procedures for handling large sums of money.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Performed other duties as assigned by management.
- Answered customer inquiries regarding store policies and procedures.
- Ensured compliance with all safety regulations within the store environment.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Sales Associate
Finish Line
The Bronx
04.2024 - 03.2025
- Ensured pristine condition of store environment by maintaining floors, windows, and displays.
- Upsold additional items based on customer interests and needs.
- Handled customer complaints in a professional manner.
- Executed cashier responsibilities including payment processing, receipt issuance, and money return calculations.
- Helped customers find specific products, answered questions, and offered product advice.
- Adhered to company initiatives and achieved established goals.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Conducted inventories on a regular basis to track stock levels.
- Greeted customers and provided exceptional customer service.
Community Service Volunteer
Eagle Academy for Young Men II
Brooklyn
10.2022 - 05.2023
- Participated in job fairs aimed at helping people gain employment skills or secure jobs.
- Assisted with fundraising efforts for various charities.
- Organized donation drives collecting items such as books, toys, clothes and furniture for those in need.
- Participated in cultural exchange programs, enhancing community diversity awareness and inclusion.
- Organized food drives, collecting and distributing significant amounts of donations to local food banks and shelters.
- Provided mentorship to at-risk youth, offering guidance, support, and educational assistance.
- Coordinated community clean-up initiatives, leading groups of volunteers to ensure efficient waste removal and recycling.
Education
Associate of Business Administration - Business
Hostos Community College
Bronx, NYSkills
- Cash register operation
- Payment processing
- Inventory management
- Customer service
- Visual merchandising
- Upselling techniques
- Bilingual communication
- Organizational skills
- Safety compliance
- Communication skills
- Product knowledge
- Team collaboration
- Dependable and responsible
Accomplishments
- 2X PSAL AA Division Borough Championship Participant
- 1X PSAL AA Division Borough Champion
- 2X PSAL AA Division City Championship Participant
- 1X PSAL AA Division City Champion
- Completion of High School in Three Years (Eagle Academy for Young Men II, Class of 2023)
- Australian National Team Participant (Zero Gravity Circuit)
Timeline
Cashier and Catering
Gourmet Dinning
09.2024 - Current
Sales Associate
Finish Line
04.2024 - 03.2025
Community Service Volunteer
Eagle Academy for Young Men II
10.2022 - 05.2023
Associate of Business Administration - Business
Hostos Community College
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