Angel Flores
El Paso,Texas
Summary
- Reliable employee seeking, offering excellent communication and good judgment.
- Dedicated professional with history of meeting company goals utilizing consistent and organized practices.
- Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
- Patient-focused, successful in working as part of team to treat wide range of medical conditions. Skilled in prioritizing patients' needs within high-stress environments.
- Focused and skilled in delivering caring and compassionate support to address Mental Health issues. History of advocating for clients to obtain resources and enhance support networks.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Community Health Worker
Centro San Vicente
El Paso, Texas
04.2018 - Current
- Helps individuals with histories of incarceration to successfully reenter society.
- Helped vulnerable individuals navigate complex healthcare system.
- Explain required eligibility applications to patients and help complete applications for employment, housing and other services.
- Work directly with patient treatment teams and participate in care coordination procedures.
- Managed enrollment, transportation for individuals to take advantage of community resources.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Homeless Shelter Manager
Aliviane
El Paso, TX
07.2016 - 04.2018
- Took active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Became strong advocate for individuals who are homeless
- Developed and implemented fundraising approaches.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Referred families to shelters, legal resources and educational programs.
- Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Peer Support Specialist
Aliviane
El Paso, TX
07.2015 - 04.2018
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Increased awareness of and supported participation in self-help and advocacy organizations.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Assisted individuals in identifying and re-engaging with family, friends and other natural supports to build support system..
- Transported individuals to medical appointments and support meetings whenever needed.
Shelter Intake Worker
Opportunity Center
El Paso, Texas
05.2014 - 01.2015
- Worked with clients to improve life choices and maximize benefits of programs.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Educated potential participants on available services and processes to engage in program.
- Oversaw day-to-day activities of residents in homeless shelter.
- Identified service gaps and located needed housing and work placement resources for individuals.
- Helped social workers build, coordinate and lead programs supporting individuals with Medical and Mental Health concerns.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Maintained energy and enthusiasm in fast-paced environment.
Education
Associate of Applied Science - Social Work
El Paso Community College
El Paso, TX05.2015
Skills
- Bilingual in English and Spanish
- CPR certified
- Active Listening
- Problem-Solving
- Community-based resources
- Data Entry
- Training in Crisis Intervention
- Dependable and Responsible
Certification
- First Aid/CPR Certified
- HIV testing and Navigation
- Trauma informed care
- Resources for Mental Health Training
hiking. playing sports
enjoy hiking on the weekend and playing basketball
Timeline
Community Health Worker
Centro San Vicente
04.2018 - Current
Homeless Shelter Manager
Aliviane
07.2016 - 04.2018
Peer Support Specialist
Aliviane
07.2015 - 04.2018
Shelter Intake Worker
Opportunity Center
05.2014 - 01.2015
Associate of Applied Science - Social Work
El Paso Community College