Angel Forshey
Booneville,MS
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
1
1
year of professional experience
Work History
Hostess
Dodges Chicken Store
Booneville, MS
07.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Used cash registers and credit card machines to cash out customers.
Education
High School Diploma -
Biggersville High School
Corinth, MS05.2021
Skills
- Multi-Line Telephone Systems
- Front- and Back-of-House Coordination
- Highly Organized
- Active Listening and Communication
- Team Player
- Creative Problem Solving
- Flexible and Adaptive
- Time Management and Prioritization
Timeline
Hostess
Dodges Chicken Store
07.2021 - Current
High School Diploma -
Biggersville High School