Angel Garcia
El Paso,Texas
Summary
Dynamic Shift Manager at Pizza Hut with a strong focus on customer service and problem-solving. Expert in training and mentoring staff, enhancing team performance and ensuring adherence to company standards. Reliable and punctual, skilled in documentation and reporting, contributing to operational excellence and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Manager
Pizza Hut
El Paso, TX
07.2023 - Current
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
Education
High School Diploma -
Thomas Jefferson High School
El Paso, TX06.2023
Skills
- Customer service focus
- Decision-making
- Opening and closing procedures
- Punctual and reliable
- Training and mentoring
- Documentation and reporting
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Shift Manager
Pizza Hut
07.2023 - Current
High School Diploma -
Thomas Jefferson High School