Angel Garcia
Bakersfield,CA
Summary
Committed individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
9
9
years of post-secondary education
Work History
Manager
Grocery Outlet Bargain Market
Bakersfield, CA
05.2017 - Current
- Coordinate project tasks to associates while following up with revisions from management team and pivoting on new collaborative efforts.
- Utilize and train team on proper software while tracking progress on current and future initiatives.
- Mentored customer service standards and resolved customer issues to uphold company values.
- Exercise good judgement and decision-making in escalating concerns and resolving issues.
- Enhanced team member performance through use of strategic and tactical approached, motivational coaching and training leading.
- Conducted administrative quality assurance checks, timely performance feedback and performance appraisals.
General Manager
Popeyes® Louisana Kitchen
Bakersfield, CA
06.2013 - 10.2016
- Managed Inventory levels and conducted corrective action planning to minimize long-term costs.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Created schedules, monitored budget and coordinated operational efficiencies.
- Guided management staff on effective planning and to promote smooth operations.
- Tracked monthly sales to generate reports for business development planning.
Assistant Store Manager
Kentucky Fried Chicken
Bakersfield, CA
04.2005 - 06.2015
- scheduled staff to assign employee shifts according to departmental and business needs.
- Trained staff on daily duties and supervised and provided feedback, resulting in improved performances and customer satisfaction.
- Oversaw daily operations of store, including inventory and restock supplies, cash-handling and assisting customers satisfaction.
- Assisted in customer questions and addressed problems and complaints in resolved issues in person and virtually.
Education
Associate of Business Administration -
Bakersfield College
Bakersfield, CA 08.2016 - 07.2025
High School Diploma -
Frontier High School
Bakersfield, CA05.2009
Skills
- Team building
- Employee training
- Customer service
- Inventory management
- Time management
- Problem-Solving
- Planning
- Organization
Timeline
Manager
Grocery Outlet Bargain Market
05.2017 - Current
Associate of Business Administration -
Bakersfield College
08.2016 - 07.2025
General Manager
Popeyes® Louisana Kitchen
06.2013 - 10.2016
Assistant Store Manager
Kentucky Fried Chicken
04.2005 - 06.2015
High School Diploma -
Frontier High School