Angel Garcia Diaz
East Providence,RI
Summary
Dynamic and customer-focused professional with extensive experience at Autozone, excelling in customer service and cash handling accuracy. Proven ability to enhance customer satisfaction through effective communication and attention to detail. Bilingual in English and Spanish, dedicated to providing exceptional assistance and resolving inquiries efficiently.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Store Associate
Autozone
777 Cranston Street, Cranston RI 02907
03.2025 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
Air Transportation Apprentice
Air National Guard
1 Cripe Street, North Kingstown, RI 02852
01.2025 - Current
- Facilitated clear communication between pilots, ground personnel, and air traffic control for smooth operations during flights.
- Assisted passengers with special needs, providing compassionate care and personalized service.
- Managed baggage handling processes effectively, reducing instances of lost or damaged luggage.
- Loaded and unloaded aircraft efficiently, minimizing delays and optimizing aircraft utilization.
Lot Associate
The Homet Depot
100 Stone Hill Rd, Johnston RI 02919
04.2024 - 01.2025
- Responded to customer requests efficiently and with knowledgeable assistance.
- Assisted team members with loading and unloading merchandise for efficient customer service.
- Provided exceptional customer service, answering inquiries and directing customers to appropriate departments.
- Assisted customers with unloading and loading material to and from vehicles.
Costumer Service Associate
Walgreens
1665 Mineral Spring Ave
08.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cashier
Shaw's Supermarket
15 Smithfield Road, RI 02904
12.2021 - 06.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
North Providence High School
1828 Mineral Spring Avenue, North Providence, RI06-2025
Skills
- Customer service
- Customer assistance
- Cash handling accuracy
- Attention to detail focus
- Bilingual [ English, Spanish ]
Certification
Secret Clearance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Store Associate
Autozone
03.2025 - Current
Air Transportation Apprentice
Air National Guard
01.2025 - Current
Lot Associate
The Homet Depot
04.2024 - 01.2025
Costumer Service Associate
Walgreens
08.2023 - 02.2024
Cashier
Shaw's Supermarket
12.2021 - 06.2023
High School Diploma -
North Providence High School