Angel Gonzalez
Tampa,FL
Summary
Dedicated driver with a proven track record in enhancing customer satisfaction through timely service and effective communication.
Professional driver adept at maintaining high standards and achieving results. Extensive experience in transportation logistics and vehicle upkeep, ensuring seamless operations. Strong focus on team collaboration and adaptability to changing needs, with excellent navigational skills and customer service orientation.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Driver
JB XTREME TOWING
Tampa, FL
02.2025 - Current
- Implemented best practices for vehicle maintenance, improving overall fleet reliability.
- Enhanced customer satisfaction through prompt service delivery and effective communication.
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Reduced delivery times with careful planning and route optimization.
Driver
Knights Towing
Clearwater, FL
02.2022 - 01.2025
- Operated tow trucks to safely transport vehicles and equipment.
- Conducted pre-trip inspections to ensure vehicle safety and compliance with regulations.
- Assisted customers in understanding towing processes and resolving service inquiries.
- Managed accurate documentation of towing services and customer interactions.
- Coordinated with dispatch to optimize route efficiency and response times.
- Trained new drivers on company policies, procedures, and safe driving practices.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Education
High School Diploma -
Leto High School
Tampa FL Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Flexible schedule
- GPS and route planning
- Loading and unloading
- Defensive driving
- Vehicle inspection
- Safety management
Certification
PVDL License
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Driver
JB XTREME TOWING
02.2025 - Current
Driver
Knights Towing
02.2022 - 01.2025
High School Diploma -
Leto High School