Angel Guzman
Clifton,NJ
Summary
Dependable employee, providing fast, high-quality customer service to guests. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
1
1
Certification
Work History
Server
IHOP
Totowa, NJ
04.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
High School Diploma -
Rowan University
Glassboro, NJ06.2028
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Cleanliness standards
Certification
- First Aid Certification - American Red Cross.
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- CPR/AED Certification
- [State] Driver's License
- EMD Certification
- 911 Dispatch Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Server
IHOP
04.2024 - 07.2024
High School Diploma -
Rowan University