Angel Hampton
Eastpointe,Macomb
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Patient Access Representative
Henry Ford Macomb Hospital
08.2022 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
- Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
- Collected and entered patient demographic and insurance data into EPIC to establish patient's medical record.
- Facilitated smooth billing processes by verifying insurance eligibility, obtaining authorizations, and accurately entering claim details into the system.
- Greeted and assisted patients with check-in procedures.
Insurance Verification Specialist
Eastlake Cardiovascular
09.2019 - 08.2022
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Performed various administrative tasks by filing, copying and faxing documents.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Team Leader
Fca Us LLC
02.2013 - 09.2021
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Built strong relationships with customers through positive attitude and attentive response.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
Education
No Degree - Business Administration
Oakland Community College
Royal Oak, MIHigh School Diploma -
Osborn High School
Detroit, MI06.2007
Skills
- Customer Service
- Insurance Verification
- Patient Registration
- EMR
Timeline
Patient Access Representative
Henry Ford Macomb Hospital
08.2022 - Current
Insurance Verification Specialist
Eastlake Cardiovascular
09.2019 - 08.2022
Team Leader
Fca Us LLC
02.2013 - 09.2021
No Degree - Business Administration
Oakland Community College
High School Diploma -
Osborn High School