Angel Harris
Lancaster,PA
Summary
Marine Corps veteran 3051 warehouse clerk, delivering gear on and off base Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up to 70 pounds.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Personal Trainer
Cloudwellness LLC/Owner
06.2021 - Current
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Enhanced gym member satisfaction by providing one-on-one consultations and group training sessions.
- Increased client retention through consistent communication, motivation, and support.
- Boosted personal training revenue by promoting additional services to existing clients.
- Fostered a positive workout environment with upbeat energy and professional demeanor.
- Streamlined scheduling processes for better time management and session availability.
Customer Care Representative
Independence Blue Cross
01.2015 - 04.2021
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues.
- Streamlined call response times for improved customer experience through effective communication techniques.
- Maintained a high level of product knowledge to provide accurate information and support to customers.
- Contributed to team success, consistently achieving call center performance metrics.
- Built rapport with customers through active listening and empathetic responses, fostering positive relationships.
- Managed high call volume with exceptional professionalism and efficiency.
Warehouse Worker
Fed Ex Ground
02.2015 - 12.2020
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Education
High School Diploma -
West Philadelphia High School
Philadelphia, PA06.2006
Skills
ISSA Certified Personal trainer
- Strength Training
- Physical Conditioning
- Client Coaching
- Motivational
- Exercise Program Design
Accomplishments
Good conduct Medal (Marine Corps)
Certification
Certified Personal trainer
Timeline
Personal Trainer
Cloudwellness LLC/Owner
06.2021 - Current
Warehouse Worker
Fed Ex Ground
02.2015 - 12.2020
Customer Care Representative
Independence Blue Cross
01.2015 - 04.2021
High School Diploma -
West Philadelphia High School