Summary
Work History
Education
Skills
Languages
Timeline
Generic

Angel hernandez

Methuen,MA

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Work History

Assistant Manager

Dunkin' Donuts
Methuen, Massachusetts
04.2025 - Current
  • Trained new staff on customer service standards and beverage preparation.
  • Supported team in maintaining cleanliness and organization of work areas.
  • Collaborated with management to implement promotional campaigns and product launches.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Delegated work to staff, setting priorities and goals.

Education

Associate of Science - Business Transfer

Northern Essex Community College
Haverhill, MA
05-2027

Skills

  • Customer service
  • Team collaboration
  • Employee training
  • Project management
  • Strategic planning
  • Data analysis
  • Sales support
  • Financial management
  • Budget assistance
  • Inventory management
  • Decision-making
  • Team building
  • Sales strategies

Languages

Spanish
Limited
English
Professional

Timeline

Assistant Manager

Dunkin' Donuts
04.2025 - Current

Associate of Science - Business Transfer

Northern Essex Community College
Angel hernandez