Angel Higgins
Franklin,LA
Summary
Dynamic professional with extensive experience at Oschner Hospital and the Food and Nutrition Service Diocese of Lafayette. Proven track record in enhancing customer satisfaction and operational efficiency through effective inventory management and strong decision-making skills. Recognized for fostering positive team environments and ensuring compliance with safety regulations.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Food and Nutrition Service Diocese of Lafayette
Franklin, LA
08.2023 - Current
- Managed administrative tasks, including documentation and reporting.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized kitchen environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Ensured compliance with all safety regulations by conducting regular inspections of equipment/operations within the store.
- Oversaw daily operations to maintain kitchen cleanliness and organization.
- Maintained compliance with health and safety regulations, ensuring safe environment for both staff and customers.
Supply Chain Technician
Oschner Hospital
Lafayette, LA
12.2021 - 05.2022
- Coordinated inventory management processes to ensure stock availability and accuracy.
- Assisted in maintaining safety protocols across operational workflows to enhance workplace safety.
- Trained new staff on supply chain procedures and best practices.
- Used identification tags, stamps and electronic marking tools to mark stock items.
- Supervised healthy inventory systems, monitoring product stock, maintaining receipt files and inputting data into computer spreadsheets for long-term tracking.
- Posted supply status and receipt information to update activity register.
Classified Advertising Manager
Franklin Banner-Tribune
Franklin, LA
12.2019 - 03.2021
- Coordinated with clients to ensure accurate and timely ad placements.
- Answered phone
- Tear sheets
- Billing
- Legals
- Managed relationships with local businesses to expand advertising opportunities.
- Collaborated with editorial staff to align content with advertising
- Improved customer satisfaction by providing exceptional service and addressing client concerns promptly.
Education
High School Diploma - General
Centerville High School
Centerville La05.1997
Skills
Customer service
Money handling
Decision-making
Problem-solving
Time management
Customer relations
Policy enforcement
Multitasking and organization
Adaptability and flexibility
Verbal and written communication
Workplace safety compliance
Computer Skills
Timeline
Assistant Manager
Food and Nutrition Service Diocese of Lafayette
08.2023 - Current
Supply Chain Technician
Oschner Hospital
12.2021 - 05.2022
Classified Advertising Manager
Franklin Banner-Tribune
12.2019 - 03.2021
High School Diploma - General
Centerville High School