Angel Inciarte
Hollywood
Summary
Adept at enhancing customer experiences, I excelled at Publix by promoting loyalty programs, boosting sales, and ensuring swift payment processing. Skilled in communication and cash register operation, I successfully resolved complaints and maintained high service standards, contributing significantly to the store's positive environment and operational efficiency.
Overview
2
2
years of professional experience
Work History
Cashier
Publix
Hollywood
10.2022 - Current
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Helped customers find specific products, answered questions, and offered product advice.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Conducted price checks for special orders or discounts as requested by customers.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Worked closely with front-end staff to assist customers.
- Resolved customer complaints professionally in accordance with company policy.
- Helped with purchases and signed customers up for rewards program.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Education
South Broward Highschool
Hollywood, FLSkills
- Product restocking
- Drawer balancing
- Returns processing
- Order packaging
- Decision making aptitude
- Gift card handling
- Cash register operation
- Payment processing
- Purchase assistance
- ID verification
- Communication skills
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Portuguese
Limited
Timeline
Cashier
Publix
10.2022 - Current
South Broward Highschool
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