Angel Le

• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.

• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Resolved conflicts between employees to maintain positive and productive work environments.

• Worked front counter and other areas.
• Took orders, prepped , and collected payments.
• Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
• Worked well with teammates and accepted coaching from management team.
• Kept food preparation area, equipment, and utensils clean and sanitary.
• Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
• Became familiar with products to answer questions and make suggestions.
• Operated cash register to ring up final bill and process various forms of payment.